Summary Of Situation: A Case For Health Insurance In Coventry
A couple of years ago, I was looking for health insurance. After reviewing several options from different companies, I decided to purchase health insurance through Coventry. One reason I chose Coventry was that their prescription copayments were reasonably prices. According to the Summary of Benefits document provided online, generic prescriptions would be no more than a $10 copayment (Image A).
I was very happy until I was faced with a $125 copayment for a generic prescription. The Problem: Although the Summary of Benefits showed the highest copayment of $10, the separate Plan Document outlined the complete terms and benefits including other categories of generic prescriptions that could cost up to $165 (Image B).
This violated the