Goffman overlooked the idea that individuals have inner feelings that are managed just like outer ones. Therefor Goffmans idea of self makes it hard to understand and determine how inner emotions are shaped.
In Hochschilds “The Managed Heart” she focuses her attention on the effect that gender has on emotional management. Hochschild states that emotion work is more important to women and is important in different ways for women. She states that women rely on emotions and offer these feeling to men in exchange for more material resources. This is due in part to the fact that women lack other resources that men may have. Another reason emotion work is different for men and women is that each gender is required to do different types of emotional work. Women are more likely to hide anger in order to be nice. Men are more likely to hide vulnerability or