Summary Of The Nordstrom Way

In the Nordstrom way book that I have just concluded I have found a lot of clear new tips, alongside of understanding a business from the ground up. In 1901 the first Wallin & Nordstrom store opened, from 1901 to present in 2017 this company is still thriving. It may not be run by the same people but the fundamentals of the store are the same as the store in 1901. The Nordstrom family had gone through a lot of processes to get where the company is to this day. Through the entirety of this book all of the success can be based off of hard work and creating the gold standard of customer service. The Nordstrom Way focuses solely on doing whatever may be needed to satisfy the customer. Using your own initiative, provide your customers with the exceptional