Summer Conference Assistant Case Study

What strategies would you apply to make sure the customer is having a positive experience at UTSA?
As a summer conference assistant, I believe some of the strategies that I would use is to simply talk to the residents and know what they exactly like and don’t like in order to cater their needs. We need to ask them first and foremost. Besides that, we need to make sure the rooms are kept up to date and maintained and ensure that there are plenty of programs they could attend and inform them about the programs that are taken place But above all else, making sure that customers are satisfied and that they are taken care of has a direct correlation to their happiness. The only way to ensure direct communication as a summer conference assistant
And in order to assure that the teams are working together successfully, we need to make sure everyone’s needs in the team are also being met. Therefore, I would make sure there are no conflicts between team members and then have each individual take care of their individual assignments in order to benefit our customers. The entire point of teamwork as a summer conference assistant is simply to make sure that the residents’ needs are put first and the rules for housing are being followed. If we can address and accomplish these two goals that would ensure that teamwork is well. As long as everyone performs their part and everyone put in an equal amount of work the team work is successful. And in order to make sure that everyone is putting in the amount of work, once again I cannot stress enough how important communication is in this entire process. I have always had an amazing experience while living at UTSA because of the level of communication between me and my resident assistant as well as if needed be the manager of the complex. Everyone that I have talked to has been very friendly, and I intend to reciprocate and extend that level of communication if I am hired for this