Supply chain is the process under which products are created and deliver to customers. it refers to complex network of relationship that organization maintains with its trading partners to source manufacture and deliver products.
E-SCM refers in particulars in management of supply chain using internet technologies-SCM facilitate the removal of purchase orders, deliver confirmation bills of material and invoice. The switch over/switch away from paper can also speed up the response and improve communication with those who are there in different time zone or who work outside the normal office hours-such as night shift supervisor.
Traditional SCM Cycle Process
THE following processes were not integrated in traditional SCM system. They are
1 procurement planning
2 production planning
3 demand planning
4 inbound logistics
5 customer service
6 distribution channel
The way of SCM i.e; E-SCM changes the old way of SCM and integrate all above processes.
E-SCM PROCESS
Distribution management.
Production management.
Procurement
Plaaning. p ESCM ENABELED SYSTEM
E-CUSTOMER SERVICE-COLLABORATIVE SYSTEM(“ORDER TRACKING SYSTEM”)
E-PROCUREMENT
PLANNING
PRODUCTION PLANNING
ERP(ENTERPRISE RESOURCE PLANNING)
E-SCM permits /allows improvement in procurement and fulfillment particularly in terms of stock availability and on time delivery. Visibility throughout entire SCM must be transparent to achieve full customer satisfaction. Because of E-SCM, customer has complete real time consignment status information over the web.(order tracking system).while suppliers and delivery companies can save time previously devoted to answering queries on order status. This is an essential difference between the old economy logistics and new economy logistics.
In e-scm.at the warehouse and distribution level facilities