Supply Chain Management in the Insurance Industry

Supply Chain Management of a Service Organization (Insurance Company) – By Roshan Collas

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Assignment 01

You have been recently appointed as the supply chain consultant to a company (Choose a local organization that you work with or one which you are familiar with. The organization may be any type of company offering a product or service being sold locally or internationally). Your task in this assignment is to investigate the company’s supply chain/network with a view to assessing whether it is as up-to-date as it could be according to the latest views on supply chain management. Essentially it includes the following:

1. Describe what the chosen organization does and its relevance to this assignment in terms of supply chain management systems involved in its operation;

2. Describe and analyze at least four of the following areas of supply chain management in the organization:

• Supply Chain framework • Logistics Management and the network configuration • Management of uncertainty & inventory management • Applicability of supply chain performance metrics • Matching supply with demand • Supply chain integration • Strategic alliances and outsourcing • International issues (if involved) • Customer value • IT applications in the supply chain

3. Provide your opinion on how the company’s supply chain is performing.

4. Identify any critical issues and problems and make recommendations about improving the company’s supply chain.

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TABLE OF CONTENTS

INTRODUCTION 5

Objective 5

Overview of the company and its supply chain management system 5

ANALYSIS AND AREAS OF DEVELOPMENT/ OPPORTUNITIES 8

Supply