Chua Tiang Choon, Keith
Executive Chairman
ABR Holdings Limited
Swensen’s Restaurant
41 Tampines Street 92
ABR Building, S528881
PROPOSAL OF IMPLEMENTING SELF-SERVICE ELECTRONIC ORDERING SYSTEM
Dear Mr. Chua,
As per our discussions earlier, I am pleased to confirm that Creative Ideas Consultants have gone through the current Business Information System of Swensen’s . Although no major change to the Business Information System is required, we would like to propose the use of Electronic Ordering System.
The accompanying report includes an extensive analysis of Swensen’s and the Business Information System that Swensen’s is currently using.
I will be presenting the proposal in person when we meet next Wednesday, and I will answer any and all questions and queries. Your consideration is highly appreciated.
Sincerely,
Muhammad Zaki
Business Director
Creative Ideas Consultants
Executive Summary
The objective of this report is to introduce a system that will improve the Business Information System of Swensen’s.
We have proposed the introduction of the Electronic Ordering System. Electronic Ordering refers to the sending and receiving of orders using a new electronic, automated and secure way of transferring data among business partners. The electronic order is exported in any file format from the internal backend (ERP or accounting) system of the sender and then is send via internet, either to a central web-based platform (web@connect) or directly to the receiver. This is achieved using a complete end-to-end service which provides the necessary processing of the file in order to be transformed to the required receiver format which will allow an automated importing into the receiver’s backend (ERP or accounting) system (i@connect). (Electronic Orders – Impact.gr, 2013)
Table of Contents
Transmittal Letter 1
Executive Summary 2