University of Phoenix October 22, 2012
Strategic Plan, Part I: Conceptualizing a Business
Vision
CSS Inc., Care Staffing Solutions, is a staffing agency specializing in recruiting for small and medium size health care businesses. Finding local talent and doing all the paperwork as well as getting background checks, and setting up contracts is only part of what CSS does in order to provide employers the top talent for their hiring needs. We take the work out of finding caring healthcare professionals. The target market is small and medium sized businesses in San Diego. The goal is to become the leading healthcare hiring recruiter nationwide. Our main focus will remain for small to medium size practices and hospitals/clinics. The customers will be small practices with one or two doctors to medium sized clinics or hospitals nationwide in three to five years. We provide the best customer service and expect all of our temp-to-hire employees to do the same. That is why we also give customer service workshops on monthly basis. Our products are the employees and services we offer include accounting and taxes, if needed.
Mission “Our mission: Helping small to medium size health care businesses obtain top talent at an affordable price. While providing exceptional health care professionals the best work opportunities available in their local area. We are committed to our community, providers, employees, and business partners to find the best match when it comes to health care, because we care.”
Core Values The core values of Care Staffing solutions are the following: * Exceptional Customer Service- The healthcare industry is an industry of care. From the receptionist or patient service representative to the doctors themselves. That is why Care Staffing Solutions provides our clients with the best in quality employees and customer service. * Integrity and
References: Pearce, J. II & Robinson, R. (2009). Strategic management, implementation, and control (11th edition). Chapter 7: Strategic Management. Retrieved from University of Phoenix Library Top 10 Best and Worst States to Be a Nurse. Article Retrieved From: http://allhealthcare.monster.com/careers/articles/list