Preview

SYOPSIS

Satisfactory Essays
Open Document
Open Document
577 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
SYOPSIS
SYNOPSIS OF THESIS

Details of the student
Name :Shuaib Farooq Dar
Thesis ID :SS-11-13/M-96/DELHI/ISBE (MGU)
Batch : SS 2011-13
Section : SM4
Specialization :Marketing
Mobile : +91 8860955516
Email ID : shuaib.iipm@gmail.com
Desired Area
Distribution channel
Title of the Project
Channel Management Study on Airtel

INTRODUCTION

Distribution management is a critical success factor in telecom sector. India being a very large market the challenge for the companies is to make their products easily available and accessible to the consumers in time. The company’s stated aim, according to company executives, is to make the company's products available whenever and wherever a consumer demands it. This calls for an extensive distribution network. Airtel channel structures consist of C & F Agents, Whole sellers, Distributors, mass retailers, rural and modern trade. Bharti Airtel Limited, a group company of Bharti Enterprises, is India's leading integrated telecom services provider with an aggregate of 80 million customers. Bharti Airtel is structured into three strategic business units - Mobile services, Broadband & Telephone (B&T) services and Enterprise services.
Research Objectives
To perform a detailed study and research on the distribution functions and strategies used by Airtel for maximizing the sales and loyalty among the customers and the way they deal with there customers
To study the distribution network in getting sales enhanced of Airtel
To study the issues and challenges that Airtel face while working in channel management

Scope
The scope of the study was to identify the channel management and its functioning in Airtel. with the help of primary research. I will be visited Airtel and administered questionnaires to the executives of the concerned department and

You May Also Find These Documents Helpful

  • Good Essays

    mktg 205 unit 3 project

    • 962 Words
    • 4 Pages

    This paper is intended to shine a light onto distribution channels, both direct and indirect, as well as, provide a better understanding of channel levels. It will also deal with the different channel organizations, including conventional, horizontal, vertical and multichannel marketing systems.…

    • 962 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Distribution Channels

    • 948 Words
    • 4 Pages

    Any product or service in the marketplace utilizes distribution channels to reach its customers. Although the manufacturers and services providers can and do provide their goods and services directly, utilizing distribution channels multiplies the number of goods and services that reach the marketplace (Advameg, Inc, 2011). Therefore, distribution channels can increase market share and profit margins since these distribution channels help the company’s product reach its target segments and enter into new marketplaces (Advameg, Inc., 2011). As they enter into new regions, stores, and the like, manufacturers and service providers can capitalize on these channels and markets by cultivating demand. Yet, the beauty of the distribution channels rests within the ways they free these companies and manufacturers to do what they do best, manufacture products and provide services to meet customer demands. Distribution channels just help these companies reach their goals and satisfy the manufacturers’ and service providers’ customers.…

    • 948 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Omnitel Pronto Italia

    • 1106 Words
    • 5 Pages

    Omnitel was at a critical stage at this point unless penetration in the market is achieved prospects for growth were limited. By means of a market survey conducted it was found that a large share of mobile phone users were reluctant to change brands. Unless Omnitel introduce new revised plans and schemes the company would not appear attractive to prospective customers. So, company’s strategy of differentiating just based on the superior customer service was not so successful.…

    • 1106 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    The aim of this report is to research into the Vodafone group and their entry into the Indian Market. The research was carried out of Vodafone’s history, their existing market strategy, the internal environment of the company and external environment of their home market.…

    • 4244 Words
    • 17 Pages
    Powerful Essays
  • Satisfactory Essays

    Critical Synopsis

    • 395 Words
    • 2 Pages

    Organizational culture is a pattern of knowledges, deep-rooted values, beliefs, and traditions that include social forms together they express the self image of a company. It is important to focus on building and sustaining an organizational culture, but today in the global communications environment, rapid change, and instant access to information, sometimes a change in culture of equity is required for better efficiency. Richard, Jergen and Borge (2004), along with Emre Demirci (2013) and many others, agree that innovation in organizational culture can be a significant key to an organization 's existence. However, how to change an organization 's culture positively is by far the most difficult task to undertake (Kim Cameron, 2008, p.437). Sopow (2007, p.21) also said in his article that many change processes are likely to be resisted strongly because the change will influence not only everyday actions associated with organizational climate, but will also strongly affect the factor "security" found in the culture. As Kurt Lewin (1947) pointed out in his three-step change management theory, three most important factors in the unfreezing step of change include time, motivation and preparation for changes. Sopow (2007) also proposed in his article that overtime, change in the organizational climate may create changes in culture (p.22). Hence, a change in organizational culture requires the provision of a long period of consideration for employees. Furthermore, according to Abraham Maslow (1943) and his hierarchy of needs, the self-actualization needs of employees can be satisfied when anxiety and uncertainty are reduced. Therefore, aside from the necessity of having a clear understanding about the impact of culture, as well as climate, on change and its consequences before carrying out the change process, it is also important to take time and provide a positive environment to employees to make them feel innovative and adaptive, as this may lead to the success of…

    • 395 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Synopsis

    • 4442 Words
    • 13 Pages

    "I believe that the reader will discover here the essential nature of one of the strangest and most awful chapters in human history," Arthur Miller wrote in an introduction to The Crucible, his classic play about the witch-hunts and trials in seventeenth-century Salem, Massachusetts. Based on historical people and real events, Miller's drama is a searing portrait of a community engulfed by hysteria. In the rigid theocracy of Salem, rumours that women are practicing witchcraft galvanize the town's most basic fears and suspicions; and when a young girl accuses Elizabeth Proctor of being a witch, self-righteous church leaders and townspeople insist that Elizabeth be brought to trial. The ruthlessness of the prosecutors and the eagerness of neighbour to testify against neighbour brilliantly illuminate the destructive power of socially sanctioned violence.…

    • 4442 Words
    • 13 Pages
    Powerful Essays
  • Good Essays

    Following our discussion on the 7th April, 2006, I am writing to inform you of the nature of the charges being brought against you, and to provide you with advice as to how you might plead in your upcoming court appearance.…

    • 755 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    TOC \h \z \t "1,1,2,2,3,3" INTRODUCTION PAGEREF _Toc402186732 \h 4CHAPTER 1: THOERICAL FRAMEWORK PAGEREF _Toc402186733 \h 61.1 OVERVIEW OF DISTRIBUTION CHANNEL PAGEREF _Toc402186734 \h 61.1.1 Definition of distribution PAGEREF _Toc402186735 \h 61.1.2 Definition of distribution channel PAGEREF _Toc402186736 \h 71.1.3 Characteristics of distribution channels PAGEREF _Toc402186737 \h 81.1.4 The role of distribution in marketing: PAGEREF _Toc402186738 \h 101.1.5. Functions of distribution channels PAGEREF _Toc402186739 \h 111.2 CHANNELS OF DISTRIBUTION PAGEREF _Toc402186740 \h 111.2.1 Types of Channels of Distribution PAGEREF _Toc402186741 \h 111.2.2 Participants in distribution: PAGEREF _Toc402186742 \h 131.2.3. Structural features of channel PAGEREF _Toc402186743 \h 151.3 THE FRAMEWORK DESIGNING DISTRIBUTION CHANNEL PAGEREF _Toc402186744 \h 171.3.1 The content and characteristics of the distribution channel management: PAGEREF _Toc402186745 \h 171.3.2 Steps in designing distribution channel PAGEREF _Toc402186746 \h 181.4 FACTORS AFFECTING THE DISTRIBUTION CHANNEL PAGEREF _Toc402186747 \h 19CHAPTER 2: FINDINGS ON DISTRIBUTION CHANNELS OF THE DAIRY INDUSTRY PAGEREF _Toc402186748 \h 202.1 OVERVIEW OF VIETNAM’S DAIRY INDUSTRY PAGEREF _Toc402186749 \h 202.1.1. Dairy products in Vietnam PAGEREF _Toc402186750 \h 202.1.2. Findings on Distribution channel system of vietnamese dairy: PAGEREF _Toc402186751 \h 212.2 OVERVIEW OF VINAMILK DISTRIBUTION CHANNEL PAGEREF _Toc402186752 \h 232.3. FACTORS AFFECTING DISTIBUTION CHANNEL OF VINAMILK PAGEREF _Toc402186753 \h 242.3.1. Resource capacity and operational characteristics of the enterprise: PAGEREF _Toc402186754 \h 242.3.2. Characteristics of the product: PAGEREF _Toc402186755 \h 242.3.3. Characteristics of target customers: PAGEREF _Toc402186756 \h 252.3.4. Characteristics of commercial intermediaries: PAGEREF _Toc402186757 \h 252.3.5. Channel’s goals:…

    • 14377 Words
    • 47 Pages
    Satisfactory Essays
  • Powerful Essays

     ACKNOWLEDGEMENT  PREFACE  EXECUTIVE SUMMARY  OBJECTIVE OF THE STUDY  RESEARCH METHODOLOGY  INTRODUCTION  COMPANY PROFILE  FINDINGS AND ANALYSIS  SUGGESTIONS  SWOT ANALYSIS  RECOMMENDATION  LIMITATIONS  CONCLUSION  BIBLIOGRAPHY  QUESTIONNAIRE -- 4 -- 5 -- 7 -- 9 -- 11 -- 15 -- 30 -- 58 -- 68 -- 70 -- 74 -- 77 -- 80 -- 82 -- 84…

    • 10366 Words
    • 42 Pages
    Powerful Essays
  • Powerful Essays

    MARKET RSEARCH REPORT

    • 2729 Words
    • 33 Pages

    We wanted to find the brand image of Airtel DTH which the Indian buyer had in…

    • 2729 Words
    • 33 Pages
    Powerful Essays
  • Powerful Essays

    Customer satisfaction is an important factor of every organization .the market should measure and monitor satisfaction on going basis when a person satisfied of product, he gets more than what he expected .In this project deals only the customer satisfaction on Airtel service…

    • 6265 Words
    • 30 Pages
    Powerful Essays
  • Better Essays

    Many users are subject of Security and Privacy on the Internet issue. The term "information" now is more used when defining a special product or article of trade which could be bought, sold, exchanged, etc. Often the price of information is higher many times than the cost of the very computers and technologies where it is functioning. Naturally it raises the need of protecting information from unauthorized access, theft, destruction, and other crimes. However, many users do not realize that they risk their security and privacy online.…

    • 1544 Words
    • 7 Pages
    Better Essays
  • Good Essays

    Synopsis

    • 888 Words
    • 4 Pages

    * Azreen delves on the bomoh's words that Madhuri was not her real sister. She encounters a shadow of a woman from behind the wooden fence again that directs her to a woodpile a few feet away behind her house.…

    • 888 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Communication

    • 7442 Words
    • 30 Pages

    The project aims at studying the customer satisfaction of Reliance communication .The project consists of five sections ,in which first section deals with introduction and objectives of the company .the second section deals with the study of concept of customer satisfaction it’s importance, scope and previous researches on customer satisfaction by various authors .the third section deals with the research methodology .the fourth section deals with the case study and its interpretation .the last one deals with conclusion and bibliography .all the sections of the project basically describes how customers are treated and satisfied by Reliance communication .the case study provided describes how Reliance satisfies BSES Yamuna ,its one of the customer by introducing new technology namely WVDPN ,hence completing its very aim of customer satisfaction. The project also provides us with the knowledge that Reliance communications ranks amongst the top 5 telecommunications companies in the world by number of customers in a single country. Reliance Communications corporate clientele includes 2,100 Indian and multinational corporations, and over 800 global, regional and domestic carriers.…

    • 7442 Words
    • 30 Pages
    Powerful Essays
  • Satisfactory Essays

    Partnerships

    • 279 Words
    • 2 Pages

    Partners are joint bearers of the rights of the partnership and are jointly and severally liable for the obligations and debts of the partnership. In South Africa there is no specific legislation which pertains to partnerships.…

    • 279 Words
    • 2 Pages
    Satisfactory Essays