Sysco Case

Week 2 Homework

Part I. SYSCO Case

This assignment requires you apply your knowledge of Business Intelligence and COBIT to analyze the SYSCO case.

Step 1: Locate the topic on the COBIT map.
Evaluate the IT process used by SYSCO to implement BI

Step 2a: Zoom-out to the big picture (e.g. COBIT) and distinguish important ideas/issues from less important ones). Enter these ideas in column 2 of the table below.
Step 2b: Zoom-in to distinguish relevant parts/details for each theme. Enter these ideas in column 3 of the table below.
| |Zoom-out and distinguish key ideas (Step 2a) |Zoom in and identify relevant parts for each theme |
| | |(Step 2b) |
|Key Idea/Theme 1: |Business Requirements |Management Information |
|Key Idea/Theme 2: |IT Resources |Information Quality |
|Key Idea/Theme 3: |IT Process |Choosing the best approach: purchasing the software|
|Key Idea/Theme 4: |Enterprise Information |Business Intelligence |

Step 3: Visualize linkages between issues (Relate issues/ideas)
Draw a picture that highlights the critical linkages in your story.

Step 4: Outline your story (Take perspectives on issues/ideas)
Connect the topic and key ideas identified in question 1 above and outline your story. You can write 4-5 sentences or a paragraph. Look at the ideas from the required perspective (users, designers, managers, or evaluators) while developing your story.

Day focus on the two main questions to plan and organized the implementation of BI at SYSCO. By focusing on the questions, Day was able to identity the