System Analysis & Design
[ BIT 207 ]
SYSTEMS ANALYSIS
&
DESIGN
ASSIGNMENT 2
PREPARED BY:
CHERIE FOO LI YI
HUC BSc. IT (BIM)
[ B0300277 ]
QUESTION 1 – ESPECIALLY FOR YOU JEWELERS
1.1 EXPECTED BUSINESS BENEFITS OF PROPOSED SYSTEM Q2, Pg 106
1. Savings in Costs
a. Time and Opportunity Cost - A computerized system has a high system performance of database consolidation and update, efficient sorting and searching of records, accurate inventory and financial calculations, secured instant access to up-to-date data for alteration by authorised personnel only (prevent data redundancy and error).
b. Cost of Labour - A smaller workforce, which requires a certain degree of expertise, is needed to operate the automated system as opposed to manual labour.
c. Storage Space and Material Cost - Most information in a computerized system is stored in the system server, system database, or CDs, as opposed to the conventional paper documents and storage space which may be costly.
2. Customer Relationship Management (CRM)
Details of new customers and their purchases are integrated into the customer database for CRM purposes. These details are retrieved and automatically updated when the next purchase takes place. This helps Especially for You identify existing customers and buyer behaviours as well as the latest and upcoming trends to cater to the current demands of society.
3. Inventory Control / Ad Hoc Reporting
The system can be programmed to produce sales and other reports such as monthly sales reports, invoices, receipts, a list of outstanding balances and more if such a need arises. For example, the system may be programmed to issue an invoice for each received payment that has been recorded, with a soft copy of that invoice documented for future reference. These reports are used to evaluate the profitability of specials and to effectively track account receivables.
4. Increased Customer Satisfaction
The computerized system creates a prompt and responsive
SYSTEMS ANALYSIS
&
DESIGN
ASSIGNMENT 2
PREPARED BY:
CHERIE FOO LI YI
HUC BSc. IT (BIM)
[ B0300277 ]
QUESTION 1 – ESPECIALLY FOR YOU JEWELERS
1.1 EXPECTED BUSINESS BENEFITS OF PROPOSED SYSTEM Q2, Pg 106
1. Savings in Costs
a. Time and Opportunity Cost - A computerized system has a high system performance of database consolidation and update, efficient sorting and searching of records, accurate inventory and financial calculations, secured instant access to up-to-date data for alteration by authorised personnel only (prevent data redundancy and error).
b. Cost of Labour - A smaller workforce, which requires a certain degree of expertise, is needed to operate the automated system as opposed to manual labour.
c. Storage Space and Material Cost - Most information in a computerized system is stored in the system server, system database, or CDs, as opposed to the conventional paper documents and storage space which may be costly.
2. Customer Relationship Management (CRM)
Details of new customers and their purchases are integrated into the customer database for CRM purposes. These details are retrieved and automatically updated when the next purchase takes place. This helps Especially for You identify existing customers and buyer behaviours as well as the latest and upcoming trends to cater to the current demands of society.
3. Inventory Control / Ad Hoc Reporting
The system can be programmed to produce sales and other reports such as monthly sales reports, invoices, receipts, a list of outstanding balances and more if such a need arises. For example, the system may be programmed to issue an invoice for each received payment that has been recorded, with a soft copy of that invoice documented for future reference. These reports are used to evaluate the profitability of specials and to effectively track account receivables.
4. Increased Customer Satisfaction
The computerized system creates a prompt and responsive