System Development

System Development Information technology (IT) is defined as “any computer-based tool that people use to work with information and support the information and information-processing needs of an organization” (Haag, Cummings, 2013). An IT department has become a crucial aspect for businesses in today’s societies because it is not only they’re to help a business continue to develop new technology, but it is also there to help employees when needed. The use of software’s and databases has become more frequent in businesses and when software and databases get used more, there is even more of a need for an IT department.
An IT department has the ability to assist employees and even customers with any IT related issues. There job is to understand the software and databases used by the company, so they can be prepared for any issues that may come up. Technology helps businesses run smoothly and helps them get results quicker. However, having technology can also come with stress because of the negative issues that sometimes can happen. There is no control over if you’re program crashes, your databases freezes, or any other issues that may arise. The IT department is key when it comes to these issues because they are trained and have more tools than we do to figure out the problem and resolve it. An employee or a supervisor may know a couple ways to try and fix a problem, but what do you do then if it still cannot be fixed? Sending it to the manufacture or calling the them would probably take longer then it should to get the problem resolved, so calling your IT department in this instance is the best solution. When there is a negative issue with any form of technology, a company should want to get it resolved as quickly as possible so business is not slowed down.
The IT department is also there to make sure the technology for the business is as much up to date as possible. An IT department can notify employees when upgrades are needed for programs to ensure they are using the best possible upgrades. Updating computer programs is important because the upgrades help the program run much smoother and sometimes a task can be slowed down just because an upgrade was not done. Also, what happens if there is a problem with the upgrade? Wouldn’t it be easier to have an IT department to help fix this? It would because not having an IT department would then make the employees call the actually software or program company, which can be frustrating and a long process to do. Your own IT department prevents the added on stress on the situation and gets you a result quicker. The IT department can also notify and install new software and databases into the computers when needed. There are always new programs coming out that can help a business grow and it is crucial for businesses to keep up with those advances. The IT department can spend the time learning new programs and getting them ready for employees to have access to. Employees have enough on their plates to worry about as it is, so having an extra hand for the technology is a very positive aspect. If a business was to take the IT department away, even for just a few weeks to test how a business did, there would definitely be signs of employees overwhelmed because negative situations with technology happens on a daily basis and the IT department is the best option to fix those problems.
Businesses base so much of their work on technology and it helps businesses succeed to the best of their ability. Having people at a business to solely focus on the IT side of the business is something every major company should have. The cost of having an IT department can add up, but the reward for having one is much greater. Its like the saying “you should be safe, rather than sorry” and I agree with that saying. If cost is an issue for a company, looking at the companies finances as a whole could help find other ways to cut costs to help keep a IT department available. With as much as IT is growing and how much it is predicted to continue to grow, business need to weigh out the pros and cons of a IT department and see how much an IT department is used and needed.