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System Software & Application Software

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System Software & Application Software
TABLE OF CONTENTS
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1) Introduction……………………………………………………..……...P.2

2) Identify Software Categories 1. Definition of System Software………………………………….P.3-4 2. Definition of Application Software………………………….….P.5 3. The difference between system software and application software………………………………………..P.6-7

3) Two examples of system software and the benefits 1. Microsoft Windows 7……………………………………………P.8-12 2. Mac OSX…………………………………………………………P.13-14

4) Two examples of application software and the benefits 1. Excel……………………………………………………………....P.15-16 2. PowerPoint …………………………………………………..…..P.17-18

5) Five Features of Microsoft Word……………………….………..……P.19-20 1. Copy and Paste 2. Spell Checker 3. Find and Replace 4. Add Bullets and Number 5. Mail Merge

6) Conclusion……………………………………………………………..P.21

1. INTRODUCTION
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Christy is our new customer and she is a beginner for using computer. Base on her situation, I would like to introduce some kinds of software suit her. For better customer service, I will explain the background information & benefits details for her. For a good start , I have chosen the most popular and latest version of the operation system; Microsoft Window 7 and Mac OS X, they are easy to learn and simple to use. Moreover, Microsoft Office is a useful, most common and user-friendly application package for a starter. Excel, is an electronic spreadsheet program which help you to handle all your data. PowerPoint is a complete and professional presentation package. These are the essential tools for her first step in entering the computer world.

2. IDENTIFY SOFTWARE CATEGORIES
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Software (Computer Software) is often divided into two categories: • System Software • Application Software
1. Definition of System software System Software used to operate the computer hardware, to provide resources and maintain a platform for
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