TAKE HOME Business Communication exam m
MID EXAM
SEMESTER I, 2013/2014
Course
Business Communication and Negotiation
Lecturer
DrRanggaAlmahendra ST MM
Day/Date
Duration
Minutes
Type
CLOSED BOOK
1. Please revise the writing style of following sentences to meet the criteria of ‘You Attitude’, please also note that using the word you does not always create you-attitude:
Lacks You-Attitude
You-Attitude
1 I have worked hard to get you the best contract settlement possible.
The contract has been prudently created to accomodate your requirement and condition as well.
2 You will be happy to learn that the School of Management offers four different majors.
The School of management would give you comprehensive and elaborate view on business as it provides in four different majors.
3 Send us a copy of the signed delivery receipt.
It would be very helpful if you could send us the signed delivery receipt copy before 2’nd January 2014.
4 We are shipping your order of September 14 today.
Your ordered goods has been taken by courier and should reach you by next Friday.
5 You forgot to consider inflation in your estimate.
Your investment estimation should be more accurate if you consider inflation assumption as a factor that affect the cash flow.
6 You did not park your car in the appropriate lot.
Pardon, could you please move your car to the parking lot next to this building because this area has been reserved for the conference.
7 You did not turn in the correct receipts for reimbursement
It would be very helpful if you could send us the correct receipts before tomorrow to process your reimbursement afterwards.
8 Because of your error, you cost this company $14,000 in extra charges
You should be more careful in the future as your miscalculation cost the company $14.000.
9 You did not provide a portfolio showing relevant work samples for this job
Your portfolio shows that you are more competent in marketing and sales job rather than administration job.
10 You did not submit your weekly report on time to your
SEMESTER I, 2013/2014
Course
Business Communication and Negotiation
Lecturer
DrRanggaAlmahendra ST MM
Day/Date
Duration
Minutes
Type
CLOSED BOOK
1. Please revise the writing style of following sentences to meet the criteria of ‘You Attitude’, please also note that using the word you does not always create you-attitude:
Lacks You-Attitude
You-Attitude
1 I have worked hard to get you the best contract settlement possible.
The contract has been prudently created to accomodate your requirement and condition as well.
2 You will be happy to learn that the School of Management offers four different majors.
The School of management would give you comprehensive and elaborate view on business as it provides in four different majors.
3 Send us a copy of the signed delivery receipt.
It would be very helpful if you could send us the signed delivery receipt copy before 2’nd January 2014.
4 We are shipping your order of September 14 today.
Your ordered goods has been taken by courier and should reach you by next Friday.
5 You forgot to consider inflation in your estimate.
Your investment estimation should be more accurate if you consider inflation assumption as a factor that affect the cash flow.
6 You did not park your car in the appropriate lot.
Pardon, could you please move your car to the parking lot next to this building because this area has been reserved for the conference.
7 You did not turn in the correct receipts for reimbursement
It would be very helpful if you could send us the correct receipts before tomorrow to process your reimbursement afterwards.
8 Because of your error, you cost this company $14,000 in extra charges
You should be more careful in the future as your miscalculation cost the company $14.000.
9 You did not provide a portfolio showing relevant work samples for this job
Your portfolio shows that you are more competent in marketing and sales job rather than administration job.
10 You did not submit your weekly report on time to your