Tanglewood Case 2
Table 1.1 Markov Analysis Information
Transition probability matrix Current year (1) (2) (3) (4) (5) Exit
Previous year (1) Store associate 0.53 0.06 0.00 0.00 0.00 0.41 (2) Shift leader 0.00 0.50 0.16 0.00 0.00 0.34 (3) Department manager 0.00 0.00 0.58 0.12 0.00 0.30 (4) Assistant store manager 0.00 0.00 0.06 0.46 0.08 0.40 (5) Store manager 0.00 0.00 0.00 0.00 0.66 0.34 Forecast of availabilities Next year (projected) (1) (2) (3) (4) (5) Exit Current Workforce
Previous year (1) Store associate 8,500 4505 510 0 0 0 3485 (2) Shift leader 1,200 0 600 192 0.0 0.0 408 (3) Department manager 850 0 0.0 493 102 0.0 255 (4) Assistant store manager 150 0 0.0 9 69 12 60 (5) Store manager 50 0 0.0 0.0 0.0 33 17 Gap analysis Next year (projected) (1) (2) (3) (4) (5) Year end total
(column sum) 4505 1110 694 171 45 External hires needed
(current workforce-total) 3995 90 156 21 5
Environmental Scan
Based on the environmental scan, it has been concluded that Tanglewood may have a hard time filling their vacancies in the future. Even though the unemployment rate in the area is high, recent forecasts suggest that expansion in the professional and managerial sectors of the labor market may reduce the number of individuals available for these jobs. Since Tanglewood only promotes from within, the entry level position of store associates does not appeal to many applicants. College graduates with management degrees are hesitant to start at a low position and work their way up. Many want the managerial position without putting in the work.
Action Plan
Based on Table 1.1, it is forecasted that Tanglewood will need to hire over 4,200 employees. Since Tanglewood has a policy of promoting internally, most of the positions that will be filled will be store associates. It is believed that Tanglewood will need 3,995 store associates, 90 shift leaders, 156 department managers, 21 assistant store managers, and 5 store
Transition probability matrix Current year (1) (2) (3) (4) (5) Exit
Previous year (1) Store associate 0.53 0.06 0.00 0.00 0.00 0.41 (2) Shift leader 0.00 0.50 0.16 0.00 0.00 0.34 (3) Department manager 0.00 0.00 0.58 0.12 0.00 0.30 (4) Assistant store manager 0.00 0.00 0.06 0.46 0.08 0.40 (5) Store manager 0.00 0.00 0.00 0.00 0.66 0.34 Forecast of availabilities Next year (projected) (1) (2) (3) (4) (5) Exit Current Workforce
Previous year (1) Store associate 8,500 4505 510 0 0 0 3485 (2) Shift leader 1,200 0 600 192 0.0 0.0 408 (3) Department manager 850 0 0.0 493 102 0.0 255 (4) Assistant store manager 150 0 0.0 9 69 12 60 (5) Store manager 50 0 0.0 0.0 0.0 33 17 Gap analysis Next year (projected) (1) (2) (3) (4) (5) Year end total
(column sum) 4505 1110 694 171 45 External hires needed
(current workforce-total) 3995 90 156 21 5
Environmental Scan
Based on the environmental scan, it has been concluded that Tanglewood may have a hard time filling their vacancies in the future. Even though the unemployment rate in the area is high, recent forecasts suggest that expansion in the professional and managerial sectors of the labor market may reduce the number of individuals available for these jobs. Since Tanglewood only promotes from within, the entry level position of store associates does not appeal to many applicants. College graduates with management degrees are hesitant to start at a low position and work their way up. Many want the managerial position without putting in the work.
Action Plan
Based on Table 1.1, it is forecasted that Tanglewood will need to hire over 4,200 employees. Since Tanglewood has a policy of promoting internally, most of the positions that will be filled will be store associates. It is believed that Tanglewood will need 3,995 store associates, 90 shift leaders, 156 department managers, 21 assistant store managers, and 5 store