MGMT 4305
Case 1: Tanglewood Stores and Staffing Strategy
Staffing Levels
1. Acquire or Develop Talent
I would strongly recommend that Tanglewood focuses on developing talent rather than acquiring it. It seems that this company would do best if they hired internally because they say that all of the new employees that they hire, even those with college degrees, are required to spend time working in the store as an associate. They do this in order to preserve the company’s unique culture and values which are two very important factors for this company. On the other hand, Tanglewood should always work on adapting to whichever situation they are facing. For example, if they lose too many employees from one year to the next then they should adapt and acquire talent from outside the company as well. This could be useful and often the only solution to the staffing issues they may be facing.
2. Hire Yourself or Outsource
Since Tanglewood does already have an existing Human Resources function then it would be best for them to hire their own employees. They have the Staffing Services Director who is the supervisor for the managers in the areas of retention, recruiting, and selection. This individual from the corporate Staffing Services function has the potential to oversee that the managers are doing their best when recruiting and hiring new employees.
3. External or Internal Hiring
While I do believe that Tanglewood should focus on internally hiring I think that this should be done in order to fill in job vacancies and offer promotions to current employees. This will serve as a great motivating factor for all employees of the company because they will see that if they perform at their best they have the opportunity to be promoted. As far as new jobs or lower level positions the best thing would be to externally search for employees. This would work because they will require less training since the positions are lower in the company and the job