OF
ORGANIZATIONAL CHANGE
AND DEVELOPMENT
ON
“CHANGE MANAGEMENT
AT
TATA MOTORS”
SUBMITTED TO:
Ms. ANUMEHA
SUBMITTED BY:
ANCHAL DHAWAN
MBA-LIT (IV-D)
RT1804B33
Reg. no.: 10810204
ACKNOWLEDGEMENT
The satisfaction and euphoria that accompany the successful completion of any task would be incompletes without the mention of people who made it possible, those consistent guidance and encouragement crowned my efforts with success. In the completion of my master degree first of all I am thankful to Department of
Management for giving me the opportunity of researching on particular topic.
I would also like to mention my thanks to Ms. ANUMEHA (Lecturer in LIM) who helped me for developing the concept of HUMAN RESOURCE which will help me to know about the issues in change management.
I would also like to thanks my parents for encouraging and giving me full support.
Anchal Dhawan
Masters in Business Administration
Department of management
TABLE OF CONTENTS
Serial
Number
Content Page no
Acknowledgement 2
1 Introduction To The Topic 4-10
2 Introduction To The Company 11-12
3 Changes at Tata Motors 12-18
4 Need for the Change 18
5 Relevance for the Change 19
6 Change in Workforce & culture 20-21
7 Role of Leadership in Change Management 22
8 Barriers to Change 23-24
9 Planning The Change at Tata Motors 24-29
10 Employee Motivation to Accept the Change 29-30
11 Evaluating The Change Process at Tata Motors 30-32
12 OD Interventions and its Implementation 33-35
13 Relevance of OD Intervention 36
14 Conclusion & Strategies To manage Change Process 37
15 Suggestions 38
16 References 39
INTRODUCTION
TO
CHANGE MANAGEMENT
Change management is a structured approach to transitioning individuals, teams, and organizations from a current state to a desired future state. Change management (or change control) is the process during which the changes of a system are implemented in a controlled manner by following a pre-defined