”The Pirates”
( 3 days 2 Nights Training Program)
COURSE OVERVIEW
This course is designed full of adventurous games, fun learning with simulations and competition based. On top of that, the lessons learned from those activities are the most important things to be dressed out effectively to meet our customer’s professionalism needs. Our core competencies include translating complex business problems to simple everyday language that can be applied, practiced, measured and improved. This program entitle as “Team Dynamics: The Pirates" as we determine to share our fun and creative training experience with your organization.
OBJECTIVES
At the end of this course, participants will be able to:
Pursue excellence through cooperative teaming quality; forming, storming, norming, performing, and adjourning.
Pursue effectiveness in communication and break the departmentalized / seniority-gap mentality for greater efficiency.
Analyze root cause of a problem and able to solve it with positive attitude.
Identifies the styles of communication that help create an environment in which efforts can happen.
Be an effective customer service orientated staff by follow-through your customer’s requirement.
METHODOLOGY
Forming
Participants divided to small groups.
Determine leaders and team members.
Observe group’s structure and OB
Storming
“The Code”: Team Formation, War-Cry and Identity.
“The Cannon”: Follower ship in action!
“Tarantula”: Office Fellowship, is it a benefit or a burden?
“The Transformer”: The Vision, Mission and Function of a company
Norming
From SWOT to TOWS, McKinsey’s 7 S, Belbin’s Team Roles
Performing
Relates Lesson Learnt in training to daily routines and roles
Adjourning
Responsibilities to communities, investors, and environment
Continuous Improvement
ITINERARY AND LITE SESSION PLAN
Day 1
Time
Activity
16:30 pm
Arrival