Teams and Meetings
CHAPTER 8:
MEETINGS AND TEAMS
Conflict and Interventions
Key Sections:
The Phenomenon of Meetings
Primary and Secondary Tension
Counterproductive Group Tendencies
Interventions
Making Interventions Work Key Theorists/Players:
Sue DeWine “Value of Meetings”
Roy Berko and Andrew & Darlyn Wolvin “Primary & Secondary Tension”
Irving Janis (1971) “GroupThink”
Solomon Asch “The Asch Effect”
Judith Martin & Tom Nakayama (2010) also Steven Beebe, Susan Beebe and Diana Ivy (2001)“Ethnocentrism”
Roger Mosvick & Robert Nelson (1996) “Inadequate/Hidden Agendas
Katherine Adams & Gloria Galanes (2009) “Brainstorming”
Andre Delbecq, Andrew H. Van de Ven (1975) “Nominal Group Technique”
DYNAMICS OF TEAMS AND MEETINGS
What is a team?
A team can be defined as two or more individuals who socially interact; possess one or more common goal; are brought together to perform organizationally relevant tasks; have different roles and responsibilities.
Types of Meetings:
1. Standing Meeting-A regularly scheduled appointment, such as a weekly one-on-one with a boss or department; or a project meeting taking place at intervals until the project is over. At times they can be rescheduled.
2. Topical Meeting-A gathering called to discuss one subject, such as a work issue or a task related to a project.
3. Presentation-A highly structured meeting where one or more people speak and a moderator leads the proceedings. The purpose is usually to inform. Attendees may have the opportunity to ask questions but typically their participation is limited.
4. Conference (Calls or Videoconferences)-A highly structured, moderated meeting like a presentation, where various participants contribute following a fixed agenda.
5. Emergency Meeting-A meeting called to address a crisis, whether internal or external. Such meetings are often arranged with very little notice but attendance is mandatory. If the emergency meeting conflicts with another
MEETINGS AND TEAMS
Conflict and Interventions
Key Sections:
The Phenomenon of Meetings
Primary and Secondary Tension
Counterproductive Group Tendencies
Interventions
Making Interventions Work Key Theorists/Players:
Sue DeWine “Value of Meetings”
Roy Berko and Andrew & Darlyn Wolvin “Primary & Secondary Tension”
Irving Janis (1971) “GroupThink”
Solomon Asch “The Asch Effect”
Judith Martin & Tom Nakayama (2010) also Steven Beebe, Susan Beebe and Diana Ivy (2001)“Ethnocentrism”
Roger Mosvick & Robert Nelson (1996) “Inadequate/Hidden Agendas
Katherine Adams & Gloria Galanes (2009) “Brainstorming”
Andre Delbecq, Andrew H. Van de Ven (1975) “Nominal Group Technique”
DYNAMICS OF TEAMS AND MEETINGS
What is a team?
A team can be defined as two or more individuals who socially interact; possess one or more common goal; are brought together to perform organizationally relevant tasks; have different roles and responsibilities.
Types of Meetings:
1. Standing Meeting-A regularly scheduled appointment, such as a weekly one-on-one with a boss or department; or a project meeting taking place at intervals until the project is over. At times they can be rescheduled.
2. Topical Meeting-A gathering called to discuss one subject, such as a work issue or a task related to a project.
3. Presentation-A highly structured meeting where one or more people speak and a moderator leads the proceedings. The purpose is usually to inform. Attendees may have the opportunity to ask questions but typically their participation is limited.
4. Conference (Calls or Videoconferences)-A highly structured, moderated meeting like a presentation, where various participants contribute following a fixed agenda.
5. Emergency Meeting-A meeting called to address a crisis, whether internal or external. Such meetings are often arranged with very little notice but attendance is mandatory. If the emergency meeting conflicts with another
References: Silicon Fareast. Nominal Group Technique. Retrieved November 7, 2012 from: http://www.siliconfareast.com/ngt.htm Bligh, D Evaluation Research Team of Centers for Disease Control.(November 2006). Gaining Consensus Among Stakeholders through the Nominal Group Technique. Evaluation Briefs. No.7. pg. 1-2 Varga-Atkins, T Hurt Jeff. (May 2010). Creating Buzz Group to Add Audience Participation to Traditional Lectures. Message posted http://jeffhurtblog.com/2012/05/10/creating-buzz-groups- audience-participation/ Intervention.(2012, July 24) Zaremba, J.A. (2010). Organizational Communication. New York: Oxford University Press Zalabak, P.S.,Keyton,J Running Effective Meetings: Types of Meetings. (2012). Schlegel,J. Retrieved November 5, 2012 from: http://www.salary.com/running-effective-meetings-6/ Cain,Susan Teams. Psychological Science in the Public Interest Journal: Michigan State University Retrieved November 2, 2012 from: http://nreilly.asp.radford.edu/psy650/kozlowski%20ilgen%202006%20groups%20t eams.pdf The Asch Effect