Tech. Support Engineer

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Tech. Support Engineer

Sahar Ali Mansour Mobile: 002-010-9489595 Home: 002-02-25100947 sahar_yasser@hotmail.com
SUMMARY
Profile: Female, 34
Nationality: Egypt
Current Location: Egypt
Current position: A head of department
Company: Telecom Egypt
Reporting to: Sector Chief
WORK EXPERIENCE
Dec. 2002 – Present Telecom Egypt Cairo, Egypt Telecommunications Engineer * Technical Support & Follow up Engineer for Switching O&M Sector chief. * 5ESS Switches O&M Department head 2007 up till 15th July 2010. * 5ESS Switches O&M Engineer 2004 - 2007. * 5ESS Switches Technical Support & Follow up Engineer 2002 - 2004.
Nov. 2000 - Nov 2002 Care Services Cairo, Egypt Security Engineer * Technical Support & Follow up Engineer for installed security systems e.g. (Electronic Gates – Motion Alarm Systems – Fire Alarm/Fighting Systems – Cameras' Surveillance systems - …) * Electronic Security Systems Installation/ Maintenance Engineer.
Jan. 2000 - Oct 2000 Sanyo/Miser 10th of October, Egypt Production line supervisor * Television devices production line supervision. * Desktop fans/ home electrical devices production lines supervision * Within 6th months, I managed to be a supervisor of more than 3 production lines same time. * I could enhance productivity by 5% by applying HR organizing plan that controls the time & number of technicians specified for each stage on the line.
EDUCATION
1994 - May

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