Technology and How It Has Improved Housekeeping Operations
Technology and how it has improved Housekeeping Operations
A Thesis Submitted By
Lerone McDonald
(ID#)-10T10553
In Partial Fulfillment of the Requirements for the Degree of Bachelor of Science In Tourism, Hospitality, & Entertainment Management
Excelsior Community College
Date: February 28, 2013
According to “dictionary.reference.com” technology is the branch of knowledge that deals with the creation and use of technical means and their interrelation with life, society, and the environment, drawing upon such subjects as industrial arts, engineering, applied science, and pure science. Technology can also be referred to as the making, modification, usage, and knowledge of tools, machines, techniques, crafts, systems, and methods of organization, in order to solve a problem, improve a preexisting solution to a problem.
Technology also refers to the collection of such tools, including machinery, modifications, arrangements and procedures. Technologies significantly affect human resources as well as other areas of the Hotel industry, more so the Housekeeping Department/area.
Housekeeping is the act of cleaning the rooms and furnishings of rooms. It is one of the many duties included in the term Housekeeping. Some duties included in the Housekeeping Operations are, but not limited to:
• Disposing of rubbish
• Changing & washing bed linens
• Cleaning dirty surfaces/areas
• Dusting and vacuuming
• Removing leaves from rain gutters
• Washing windows and sweeping doormats.
The Housekeeping Operations Department is responsible for the cleaning and the upkeep of the Hotel’s guests’ areas, to ensure the areas look better, safer and easier for clients/guest to be accommodated. The housekeeping department plays a very important and vital role in the hotel industry, without such a department - lime scale can build up on taps, mold grows in wet areas, bacterial action make the garbage disposal and toilet smell and cobwebs accumulate.
A Thesis Submitted By
Lerone McDonald
(ID#)-10T10553
In Partial Fulfillment of the Requirements for the Degree of Bachelor of Science In Tourism, Hospitality, & Entertainment Management
Excelsior Community College
Date: February 28, 2013
According to “dictionary.reference.com” technology is the branch of knowledge that deals with the creation and use of technical means and their interrelation with life, society, and the environment, drawing upon such subjects as industrial arts, engineering, applied science, and pure science. Technology can also be referred to as the making, modification, usage, and knowledge of tools, machines, techniques, crafts, systems, and methods of organization, in order to solve a problem, improve a preexisting solution to a problem.
Technology also refers to the collection of such tools, including machinery, modifications, arrangements and procedures. Technologies significantly affect human resources as well as other areas of the Hotel industry, more so the Housekeeping Department/area.
Housekeeping is the act of cleaning the rooms and furnishings of rooms. It is one of the many duties included in the term Housekeeping. Some duties included in the Housekeeping Operations are, but not limited to:
• Disposing of rubbish
• Changing & washing bed linens
• Cleaning dirty surfaces/areas
• Dusting and vacuuming
• Removing leaves from rain gutters
• Washing windows and sweeping doormats.
The Housekeeping Operations Department is responsible for the cleaning and the upkeep of the Hotel’s guests’ areas, to ensure the areas look better, safer and easier for clients/guest to be accommodated. The housekeeping department plays a very important and vital role in the hotel industry, without such a department - lime scale can build up on taps, mold grows in wet areas, bacterial action make the garbage disposal and toilet smell and cobwebs accumulate.
References: Books and Printed Document: Brewer, P. et al. (2008). Current and Future Use in the Hospitality Industry. Bunduhn, R. (2010). Hotel Industry Urged to get Technology Up to Speed. The National Gretzel, U. et al. (2010). Information and Communication Technologies in Tourism 2010. SpringerWienNewYork. Ferdinand Berger &SohneGesellschaftm.b.H., 3580 Horn, Austria Internet sources: (n.d.). Retrieved from http://www.entrepreneur.com/article/201838 (n.d.). Retrieved from http://www.ecomall.com/greenshopping/1greencleaning.htm