Telenor Sales Report
Telenor Pakistan
Sales Management Report
Submitted By: Humair Ahmed Khan Kandhari
M.Moiz-Ul-Haq
Submitted to: Mr. Javed Mehmood
Contents Acknowledgement 3 Vision and Values 4 Company Overview 4 Telenor Products and services 6 Products 6 Services 7 The Competition 9 The Hierarchy 11 Departments within different regions 11 The Sales Channels 12 The Sales Hierarchy 14 Selling Methodology 15 Prospecting 15 Qualifying 15 Foot in the door 15 Presenting the sales pitch 15 Closing the Deal 16 Follow Up 16 Sales Forecasting 17 Sales Budgeting 17 Compensation 18 Employee Motivation 18 Reward System 18 Compensation and benefit plans 18 Salary policy 19 Performance Appraisal System 19 Frequency of the Performance Review 19 Practices at Telenor for Performance Appraisal System 20 Performance Review 20 Recommendations 23 Appendix 24
Acknowledgement
We extend my heartfelt gratitude to Telenor Pakistan for this wonderful opportunity and experience. We would specially like to thank Ms. Saadia Pervez, Area Manager, South 1, Mr. Athar Ali Shah, MNP Executive, Mr. Muhammad Raza, Postpaid Executive and the Sales & Distribution Department specially the Operations Team for helping us on our report.
Most importantly, we are grateful to the Mr.Javed Mehmood and the Institute of Business Administration for empowering us with enlightening education that is constantly being reinforced by all our experiences with the professional world.
We thank everyone sincerely and deeply.
Vision and Values
The vision of Telenor is:
“We're here to help”
Telenor deeply focuses on facilitating its customers to get full benefits through the different communications services. A lot of credit to achieving this goal needs to be given to the Telenor sales team. The vigilance and dedication with which they work enables that Telenor remains accessible at even the most distant places in Pakistan.
Telenor’s four core
Sales Management Report
Submitted By: Humair Ahmed Khan Kandhari
M.Moiz-Ul-Haq
Submitted to: Mr. Javed Mehmood
Contents Acknowledgement 3 Vision and Values 4 Company Overview 4 Telenor Products and services 6 Products 6 Services 7 The Competition 9 The Hierarchy 11 Departments within different regions 11 The Sales Channels 12 The Sales Hierarchy 14 Selling Methodology 15 Prospecting 15 Qualifying 15 Foot in the door 15 Presenting the sales pitch 15 Closing the Deal 16 Follow Up 16 Sales Forecasting 17 Sales Budgeting 17 Compensation 18 Employee Motivation 18 Reward System 18 Compensation and benefit plans 18 Salary policy 19 Performance Appraisal System 19 Frequency of the Performance Review 19 Practices at Telenor for Performance Appraisal System 20 Performance Review 20 Recommendations 23 Appendix 24
Acknowledgement
We extend my heartfelt gratitude to Telenor Pakistan for this wonderful opportunity and experience. We would specially like to thank Ms. Saadia Pervez, Area Manager, South 1, Mr. Athar Ali Shah, MNP Executive, Mr. Muhammad Raza, Postpaid Executive and the Sales & Distribution Department specially the Operations Team for helping us on our report.
Most importantly, we are grateful to the Mr.Javed Mehmood and the Institute of Business Administration for empowering us with enlightening education that is constantly being reinforced by all our experiences with the professional world.
We thank everyone sincerely and deeply.
Vision and Values
The vision of Telenor is:
“We're here to help”
Telenor deeply focuses on facilitating its customers to get full benefits through the different communications services. A lot of credit to achieving this goal needs to be given to the Telenor sales team. The vigilance and dedication with which they work enables that Telenor remains accessible at even the most distant places in Pakistan.
Telenor’s four core