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Telus Company Analysis

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Telus Company Analysis
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TELUS - A Brief History TELUS Mobility was formed in 1982 to provide Alberta’s Natural Resources Industry with an analog mobile network. Since then TELUS Mobility has made several advances in the mobile industry, some being industry firsts. TELUS launched their Digital network in 1992, heading the journey into a new age of telecommunications. A few years down the road in 1998, coverage was expanded to British Columbia as a part of a merger with BCTel. From there, only a year later, Central Canada was connected via the acquisition of QuebecTel and their towers.
TELUS Mobility has been on a steady increase in profits that go hand in hand with their growth throughout Canada. Operating Revenues sitting at $10.9 billion in 2012 (a 5% increase from 2011) and the Total Connections linked rising 3% to 13,000 outline an accurate representation of the acquisition of BLACKS Photo and the increase in tangible coverage of the Canadian market.
TELUS – Focus
Students
Geographic
Southern Ontario, BC, Central Alberta, Quebec
Urban, Sub-urban cold, warm
Demographic
Age 14-25
Male, Female young, teenager low income
Part-time work
Education – high school, college
Renting, living with parents Psychographic
Compulsive
Comfortable with new technologies
Internet is used for work and play
Behavioral
Needs easy access to everything and anything at all times
Multimedia and social networking are a must
Apps and widgets used to pass the time

Families
Geographic
Southern Ontario, BC, Central Alberta, Quebec
Urban, Suburban
Demographic
Age 26-50
Steady career, full time
Post-secondary education
Medium/high income
Male or Female
Psychographic
Familiar with Technology
Comfortable using daily
Internet is used more for work than play
Connected with children
Behavioral
Needs emergency contact method to reach children or vice versa
Contact with relatives is a need
TELUS – Primary Segment The primary segment of the market that



Bibliography: Bukharova, K. (2013, 11 10). Telus Corp’s future is friendly – and full of success. Retrieved from ubc.ca: http://blogs.ubc.ca/kristinab/2013/11/10/telus-corps-future-is-friendly-and-full-of-success/ Compare Cellular CRTC. (2013, 06 03). Canadians can cancel their wireless contracts after two years under new CRTC wireless code. Retrieved from crtc.gc.ca: http://www.crtc.gc.ca/eng/com100/2013/r130603.htm#.Uo3FocSEH-U Geoghegan, S Income and Expenditures. (2013, 01 16). Canada. International Telecommunications Union. (2013, februrary ). ICT Facts and Figures. Retrieved from www.itu.int: http://www.itu.int/en/ITU-D/Statistics/Documents/facts/ICTFactsFigures2013.pdf (2013) Quorus Consulting Group. (2012). 2012 Cell Phone Consumer Attitudes Study. Canada. TELUS. (2013). Future Friednly Workplaces. Retrieved from about.telus.com: http://about.telus.com/community/english/about_us/technology_%26_innovation/innovative_workplaces Telus Corporation TELUS Mobility. (2013). Canada: 4G Coverage. Telus Mobility. (2013). Mobile Internet. Retrieved from telus.com: http://www.telus.com/internet/mobile-internet/ Telus Mobility

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    References: 1. 2. CRTC, “CRTC seeks views on the state of competition in the Canadian wireless sector,” news release, April 4, 2012. See especially: the biannual reports of the OECD (OECD Communications Outlook); Berkman Center for Internet and Society at Harvard University, Next Generation Connectivity: A review of broadband Internet transitions and policy from around the world, October 2009; Bank of America Merrill Lynch, Global Wireless Matrix 3Q11: Look beyond the macro storm, September 2011; SeaBoard Group, Long Term Evolutionary Challenge: Limiting Wireless Carrier Gluttony, February 2012. OECD, OECD Communications Outlook 2011, 2011, pp. 285-290, tables 7.9 to 7.14. These figures are from another OECD report published a few days earlier: OECD, International Mobile Data Roaming, May 2011. See also Terence Corcoran’s analysis, “Canada’s data roaming fees look pretty cheap,” Financial Post, June 9, 2011. Wall Communications, Price Comparisons of Wireline, Wireless and Internet Services in Canada and with Foreign Jurisdictions, April 2012. 4G Americas, Global 3G and 4G Deployment Status HSPA / HSPA+ / LTE, August 2012. “Data guzzlers: How the world will use the Internet in 2015,” The Economist, June 1, 2011. Cisco, Visual Networking Index Forecast Highlights, http://www.cisco.com/ web/solutions/sp/vni/vni_forecast_highlights/index.html#~Country. OECD, Fixed and wireless broadband subscriptions per 100 inhabitants, OECD Broadband Portal, December 2011. comScore, Canada Digital Future in Focus, 2012, p. 39. Lawrence Surtees and Steve Yang, Canadian Telecommunications Capex Budgets, IDC, August 2011, p. 50. Rita Trichur and Iain Marlow, “Canada’s newly competitive cellphone market at risk,” The Globe and Mail, February 11, 2012. John Morrissy, “Consumer savings at risk as new wireless players struggle,” Vancouver Sun, April 11, 2012. Rita Trichur and Iain Marlow, op. cit., endnote 12. John Morrissy, op. cit., endnote 13. In various articles, economists have emphasized the possible market distortions caused by the setting aside of spectrum for small players at auctions. See for example: Robert W. Crandall and Allan T. Ingraham, “The Adverse Economic Effects of Spectrum Set-Asides,” Canadian Journal of Law & Technology, Vol. 6 (2007), pp. 131-140. Rita Trichur, “Telecom firms under pressure to keep up with smartphone obsession,” The Globe and Mail, December 30, 2011. Advertising on mobile devices is growing rapidly in Canada. The value of this advertising, which was just $1.1 million in 2006, had risen to $52.1 million in 2010 and reached an estimated $82 million in 2011. Note also that online advertising in general now exceeds newspaper advertising. IAB Canada, Canadian Online Advertising Revenue Survey, 2010 Actual + 2011 Estimated, p. 4.…

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