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SCREENING TEMPLATE: ESSENTIAL QUALIFICATIONS
INBOUND CALL CENTER AGENT
RING ALLY / BUSINESS SOFTWARE LEAD PROGRAM

|INSTRUCTIONS: |

*This template must be completed by all applicants and submitted electronically at the time stated on the Elance platform

**Failure to submit this template by the closing date WILL result in your application being rejected from further consideration in the process.

***Please note that your responses in this document may be used to assess your written communication skills.

****Please ensure you respond with specific examples of how you meet the competencies. Simply saying you have the experience is insufficient and may screen you out.

|CANDIDATE INFORMATION: |
|Applicant Name |Ishaq Mohiuddin Zakaria |
|Address |B-23 Block 3 row-B Gulshan-e-Kaneez Fatima Karachi |
|Telephone Number - Work, Home, Cell |+92332-2180362 |
|Email Address |zakishaq@gmail.com |

ESSENTIAL QUALIFICATIONS:

Experience:

E1 – Experience in delivering services to clients involving obtaining and providing information requiring explanation or clarification.

|Title of Position(s): |Customer Care Operations Representative, Grade : *Excelent* |
|Duration: (Y/M/D – Y/M/D) |21/2/2011 ---- 06/10/2012 |
|Business Line: |Mobilink
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