Term Paper
HOLY ANGEL UNIVERSITY
Graduate School
TopData Global IT Solutions
Proponent:
Gonzales, Ronniel D.
Master’s in Business Management
April 2014
TopData is a Philippine based provider of managed outsourced solutions catering to the online B2B and B2C community. The company started as one of the pioneering i-cafés in Angeles City in 1998 helping business people and students on research, transcription and encoding. Currently, it provides both domestic and offshore outsourcing services. TopData serves Australian, European and US clients in front and back office operations such as accounting, data entry, customer service, database and website content management, and transcription.
Employee 1:
As an editor I feel good working with the company because the entire task that is given to me is aligned with my skills, but sometimes I feel disappointed when some clients are so demanding and unclear in giving instructions.
Employee 2:
For almost eight months of working in the company, so far it is good because we are treated fairly by our human resource personnel and I received the right compensation for me. But I'm planning to look for another work after my one year stay in the company because I think my job is not fitted with my skills.
Employee 3:
As a CSR (Customer Service Representative) and working in the company for two years, I can say that working In the company is so fun because my co-workers are so easily to get along with, we are all enjoying our work and we give value and respect to each other.
Employee 4:
Honestly I feel bored working in the company for almost 6 months because of too much focus in work. Being a TSR (Technical Service Representative) needs to be more focus and serious. There are days when I don’t have time to get along with my co-workers. Just always work, work and work.
Employee 5:
So far this is the only company I stayed for 10 months, for the last almost four years that
Graduate School
TopData Global IT Solutions
Proponent:
Gonzales, Ronniel D.
Master’s in Business Management
April 2014
TopData is a Philippine based provider of managed outsourced solutions catering to the online B2B and B2C community. The company started as one of the pioneering i-cafés in Angeles City in 1998 helping business people and students on research, transcription and encoding. Currently, it provides both domestic and offshore outsourcing services. TopData serves Australian, European and US clients in front and back office operations such as accounting, data entry, customer service, database and website content management, and transcription.
Employee 1:
As an editor I feel good working with the company because the entire task that is given to me is aligned with my skills, but sometimes I feel disappointed when some clients are so demanding and unclear in giving instructions.
Employee 2:
For almost eight months of working in the company, so far it is good because we are treated fairly by our human resource personnel and I received the right compensation for me. But I'm planning to look for another work after my one year stay in the company because I think my job is not fitted with my skills.
Employee 3:
As a CSR (Customer Service Representative) and working in the company for two years, I can say that working In the company is so fun because my co-workers are so easily to get along with, we are all enjoying our work and we give value and respect to each other.
Employee 4:
Honestly I feel bored working in the company for almost 6 months because of too much focus in work. Being a TSR (Technical Service Representative) needs to be more focus and serious. There are days when I don’t have time to get along with my co-workers. Just always work, work and work.
Employee 5:
So far this is the only company I stayed for 10 months, for the last almost four years that