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The Benefits Of AMC Theaters

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The Benefits Of AMC Theaters
AMC main focus has been and is on providing customers with the best possible service and the best possible movie experience. “AMC Theaters has an Industry wide competitive strategy.” (AMC team 6) As they focus on creating the best environment for their customers they are also looking for ways to set their services apart from their competitors. AMC provides us with variety of movies, because they want to ensure that customers are being satisfied with their products and services. Human resource management made sure to reassure to us that they put an enormous emphasis on being customer friendly, because they believe that the experience every guest has will be the big factor for them coming back. They measure guest happiness by using surveys that
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