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The Characteristics of Dss and Bi

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The Characteristics of Dss and Bi
MARSTER PROGRAMME IN INFORMATION SYSTEM MANAGEMENT

COLLEGE OF INFORMATICS, SHU ' TE UNIVERSITY, TAIWAN

AND FACULTY OF EDUCATION, VIETNAM NATIONAL UNIVERSITY HANOI,

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Course 2: SEMINAR ON INFORMATION MANAGEMENT

Final Assignment

Topic (Question): Please study in detail on the characteristics of DSS and BI and explain why DSS were developed mostly in the academic world; and BI were developed mostly by software companies?

Student name: Nguyen Huu Hoang Tho ID: 97731331

HANOI-2008
Table of Contents

1 Background 2

2 Content 2

Model-driven DSS 4

Data-driven DSS 4

Business Intelligence 5

Analysis of the DSS-BI connection 6

3 Conclusion 7

4 Reference 8

The characteristics of DSS and BI

Background

Nowadays, firms are changing and becoming digital firms. If the digital firm is a house, the data warehouse is the foundation and the most important part. In this body of the house, business applications such as (Enterprise resource planning (ERP),Customer relationship management (CRM), Supply chain management (SCM)...are places occuring many actions of firms such as managing, organizing, carrying on business... Business Intelligence (BI), Decision support system (DSS), and Executive support system (ESS) are top of the house(roof), they are knowledge, mind and power of competition of the firm. They support organization in order to make the right decision. In this assignment, we will discuss DSS, BI and explain why DSS are developed mostly in the academic; and BI are developed mostly by software companies.

2 Content First, we will study DSS and then BI. Researching will begin with history view of DSS. However, before entering history of DSS, we will see some characteristics about DSS. Decision-support systems serve the management level of the organization. DSS help managers make decisions that are unique, rapidly changing,
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