The Consequences Of Air Transportation In The Aviation Industry
Introduction Air transportation is a relatively young means of transportation than by land and sea transport. It is often referred to as the most regulated transportation as it is governed by various national provisions (including air hubs) which are subject to international terms. One of the objectives of any airlines is to ensure safe, regular, and comfortable flights. In addition, all the flights should be economical for airlines company (Nasution, 2007: 202-204). However, having a commercial air transportation system will not mean anything without passengers. In the aviation industry, passengers are one of the most important assets to be served for airlines to achieve profit. Therefore, using aviation services needs to be insured, especially
…show more content…
Delays come about from the human, method, machine, material, measurement and transduction disruptions in the service delivery process. These delays are often detrimental to passengers and the situation becomes even worse if the flight gets cancelled. Imagine that there is somewhere you really need to be – a wedding, birth of your newborn, or even unfortunate events like a funeral. No matter how convenient airplane flights are, a sudden flight delay or cancellation is an inconvenience for both the airline and the passengers. More importantly, a delay can also be caused in the event of a terrorist attack too. When it comes to the passengers, it is easy to understand why this is all going to be an inconvenience to say the least. However, when it comes to the airline, the problem is entirely different. When it comes to a small airlines, it is prone to facing a lawsuit which can cost the airlines more than enough to make it go bankrupt. On the other hand, any famous airlines like Turkish Airlines can possibly sustain a massive lawsuit. Naturally, the first step by the airlines will be to somehow cancel the lawsuit due to a technicality, regardless of how the customers might have been afflicted. Therefore, this paper will be focusing on flight delays and how passengers are to be compensated for their loss and what possible legal defense do passengers have to protect themselves in case of any
Delays come about from the human, method, machine, material, measurement and transduction disruptions in the service delivery process. These delays are often detrimental to passengers and the situation becomes even worse if the flight gets cancelled. Imagine that there is somewhere you really need to be – a wedding, birth of your newborn, or even unfortunate events like a funeral. No matter how convenient airplane flights are, a sudden flight delay or cancellation is an inconvenience for both the airline and the passengers. More importantly, a delay can also be caused in the event of a terrorist attack too. When it comes to the passengers, it is easy to understand why this is all going to be an inconvenience to say the least. However, when it comes to the airline, the problem is entirely different. When it comes to a small airlines, it is prone to facing a lawsuit which can cost the airlines more than enough to make it go bankrupt. On the other hand, any famous airlines like Turkish Airlines can possibly sustain a massive lawsuit. Naturally, the first step by the airlines will be to somehow cancel the lawsuit due to a technicality, regardless of how the customers might have been afflicted. Therefore, this paper will be focusing on flight delays and how passengers are to be compensated for their loss and what possible legal defense do passengers have to protect themselves in case of any