The Effects of Benefits, Relationship with Supervisor, and Job Security on Job Satisfaction of the Csa at Lmn Company in Metro Manila
THE EFFECTS OF BENEFITS, RELATIONSHIP WITH SUPERVISORS, AND JOB SECURITY ON THE JOB SATISFACTION OF THE CSA AT LMN COMPANY IN METRO MANILA
A Thesis Presented to the Faculty of Business Management Department School of Business St. Scholastica’s College – Manila
In Partial Fulfillment of the Requirements for the Degree of Bachelor of Science in Commerce Major in Business Management
Rizel P. Villagonza March 2013
APPROVAL SHEET
In partial fulfillment of the requirements for the degree of BACHELOR OF SCIENCE IN COMMERCE major in BUSINESS MANAGEMENT, this thesis entitled THE EFFECTS OF BENEFITS, JOB SECURITY, AND RELATIONSHIP WITH SUPERVISOR ON JOB SATISFACTION OF THE CSA AT LMN COMPANY IN METRO MANILA, has been prepared and submitted by RIZEL P. VILLAGONZA, who is hereby recommended for oral examination.
Prof. ARLENE GRACE P. ORDOÑA Adviser
Approved by the Panel of Examiners on Oral Examination on January 12, 2013.
Dr. RALPH A. SABIO Chairman
Prof. ARLENE GRACE P. ORDOÑA Member
Prof. ZAIDA F. VILLANUEVA Member
Accepted in partial fulfillment of the requirements for the degree of BACHELOR OF SCIENCE IN COMMERCE major in BUSINESS MANAGEMENT.
Prof. RAMON R. MAÑALAC Dean, School of Business
ABSTRACT The study is about “The Effects of the Benefits, Relationship with Supervisors, and Job Security on Job Satisfaction of the CSA at LMN Company in Metro Manila” is about the job satisfaction among the Customer Service Assistants employees of the LMN Company, a large well-known company in the Philippines engaged in retail. The study was conducted in the cities of Metro Manila particularly in Quezon City, Parañaque City, Pasay City, and Manila. There were 47 respondents who answered the questions pertaining to the independent variables which are the benefits, relationship with supervisor, and job security and how they significantly affect the dependent variable which is job satisfaction. The results indicate that benefits and relationship
A Thesis Presented to the Faculty of Business Management Department School of Business St. Scholastica’s College – Manila
In Partial Fulfillment of the Requirements for the Degree of Bachelor of Science in Commerce Major in Business Management
Rizel P. Villagonza March 2013
APPROVAL SHEET
In partial fulfillment of the requirements for the degree of BACHELOR OF SCIENCE IN COMMERCE major in BUSINESS MANAGEMENT, this thesis entitled THE EFFECTS OF BENEFITS, JOB SECURITY, AND RELATIONSHIP WITH SUPERVISOR ON JOB SATISFACTION OF THE CSA AT LMN COMPANY IN METRO MANILA, has been prepared and submitted by RIZEL P. VILLAGONZA, who is hereby recommended for oral examination.
Prof. ARLENE GRACE P. ORDOÑA Adviser
Approved by the Panel of Examiners on Oral Examination on January 12, 2013.
Dr. RALPH A. SABIO Chairman
Prof. ARLENE GRACE P. ORDOÑA Member
Prof. ZAIDA F. VILLANUEVA Member
Accepted in partial fulfillment of the requirements for the degree of BACHELOR OF SCIENCE IN COMMERCE major in BUSINESS MANAGEMENT.
Prof. RAMON R. MAÑALAC Dean, School of Business
ABSTRACT The study is about “The Effects of the Benefits, Relationship with Supervisors, and Job Security on Job Satisfaction of the CSA at LMN Company in Metro Manila” is about the job satisfaction among the Customer Service Assistants employees of the LMN Company, a large well-known company in the Philippines engaged in retail. The study was conducted in the cities of Metro Manila particularly in Quezon City, Parañaque City, Pasay City, and Manila. There were 47 respondents who answered the questions pertaining to the independent variables which are the benefits, relationship with supervisor, and job security and how they significantly affect the dependent variable which is job satisfaction. The results indicate that benefits and relationship