The Facilities Maintenance Problem at Midwest University
Table of Contents 1.0 Case Summary: 2 1.1 Questions 3 1.2 Recommendations. 8 1.3 Conclusion. 12 1.4 Islamic perspective of Operations Management. 13 Works Cited 13
1.0 Case Summary:
‘James Song, Ph.D. founded the International Evangelical Association in 1983 with the purpose of furthering international evangelism, world missions, and Christian education as emphasized in the Great Commission of Jesus Christ in Matthew 28 :18-20.
In June 1986, Midwest University was founded, with Dr. Song as its first president. Midwest University (formerly Midwest College and Theological Seminary) began academic educational programs designed to equip persons called by Christ to serve in churches, mission fields, and Christian universities as well as public and private organizations.’ (Midwest University, 2007)
Midwest university is located on a 500 acre tract of land outside St Louis, Missouri. It is home to 15000 students. Sean Allen is the facilities manager. He is responsible for maintaining all the physical facilities which comprises of 60 buildings. They are various types of buildings such as hostels, faculties, registrars, stadiums and basketball coliseums. He has under his control various semi skilled labour like electricians, carpenters, plumbers, painters, heating and air conditioning specialists etc. Sean also controls crews for cleaning facilities.
Problem is that personnel respond very late to work orders. It took 5 to 10 days which made it very hard to keep abreast with problems. Sean did research using the knowledge from various workshops on continuous improvements. He found out that 85 % of the jobs were an hour’s job. 40 % were routine. He came to the conclusion that organizational structure was too bureaucratic and responded too slow to work.
Next problem is transportation. The Physical Plant Offices are located centrally. Work orders are received prioritized and allocated. Scheduling was very complicated. The reason being that different
1.0 Case Summary:
‘James Song, Ph.D. founded the International Evangelical Association in 1983 with the purpose of furthering international evangelism, world missions, and Christian education as emphasized in the Great Commission of Jesus Christ in Matthew 28 :18-20.
In June 1986, Midwest University was founded, with Dr. Song as its first president. Midwest University (formerly Midwest College and Theological Seminary) began academic educational programs designed to equip persons called by Christ to serve in churches, mission fields, and Christian universities as well as public and private organizations.’ (Midwest University, 2007)
Midwest university is located on a 500 acre tract of land outside St Louis, Missouri. It is home to 15000 students. Sean Allen is the facilities manager. He is responsible for maintaining all the physical facilities which comprises of 60 buildings. They are various types of buildings such as hostels, faculties, registrars, stadiums and basketball coliseums. He has under his control various semi skilled labour like electricians, carpenters, plumbers, painters, heating and air conditioning specialists etc. Sean also controls crews for cleaning facilities.
Problem is that personnel respond very late to work orders. It took 5 to 10 days which made it very hard to keep abreast with problems. Sean did research using the knowledge from various workshops on continuous improvements. He found out that 85 % of the jobs were an hour’s job. 40 % were routine. He came to the conclusion that organizational structure was too bureaucratic and responded too slow to work.
Next problem is transportation. The Physical Plant Offices are located centrally. Work orders are received prioritized and allocated. Scheduling was very complicated. The reason being that different
Cited: Midwest University. (2007). About Us . Quran Explorer Inc. Quran Search.