Our goal is to put the restaurant 100 percent customer satisfaction. That is, customers can get fast food services to more than his original expectations for the service. This requires staff to have professionalism and customer services to be nuanced. High-quality products (Q), fast friendly service (S), sanitation (C) dining environment and excellent value for money (V) is a fast-food management of the four elements.
Q. S. C. V.
The quality of products, namely QSCV in the "Q" (Quality)
Selected products of its weight, quality, health status, processing requirements, packaging, transport, storage, and so have very strict standards. For example, in strict accordance with the order modulation drooping, so that each of the seasonings and raw materials, like the quantification. Out of a lunch by the shortcomings of different cooks done no tastes like. We use a uniform standard, a point of order, time and method to enable customers both in today or tomorrow, can enjoy the same quality of Chinese food.
Services, QSCV in the "S" (Service)
Fast-food service requirements for customers to feel warm, comfortable, fast, as far as possible to meet customer requirements. Cashiers must be in strict accordance with the norms to operate the cash register, may not have the slightest bit careless. Fast food is also available in a receptionist system, a receptionist at meals will help customers to customers, nuanced and services so that customers have the dining experience at home.
Sanitation, QSCV in the "C" (Clean)
Fast food has a strict sanitary integrity of the system, which includes: hand cleaner, and daily, weekly and monthly routine cleaning. The restaurant every employee will use different tools for different cleaning the cleaning work, cleaning is a traditional hand. Each employee will care, love, attention (TLC) to each customer left a beautiful dining experience.
Value for money, that is, QSCV in the "V" (Value)
Value for money not only