The business I chose to examine is called The House of Busby. My interviewee is David Brouze one of the founders of The House of Busby his contact details are 0828576152. Currently David Brouze is one of the owners of The House of Busby. The head offices of The House of Busby are located at Sandton 171 Katherine rd. The following is the profile of the company. This will also show that The House of Busby is doing well as there are significant improvements.
The profile of the company
Background of the Company
The name of the organization is The House of Busby. David Brouze was one of the founders of The House of Busby in 1989. Initially The House of Busby was a wholesale selling branded handbags and luggage. The business started off from …show more content…
One of the main factors that The House of Busby focuses on is employment. The House of Busby has a Human Resource manager that does employment using a very effective interviewing system. This type of employment system is used to reduce clashes of personalities in the workplace. The Human Resource manager looks for employees that are humble, know their weakness and are keen to learn. The company employs approximately two thousand people in South Africa complying with the Black Economic Empowerment (Busby, …show more content…
The House Busby ensures customers are satisfied by providing them with quality services. The House of Busby communicates regularly with consumers through social media (mainly Facebook). The House of Busby Facebook page allows existing consumers and potential consumers to post their compliments or complaints about the company. This is effective as the company is able to examine its weaknesses and strengths from the consumer’s perspective. This also helps maintain existing consumers. To inform existing consumers and potential consumers about the new products the company does this through continuous advertising. The House of Busby advertises its product through social media (Facebook, twitter and Instagram), billboards and magazines. The different types of advertising method s are necessary as the company has a broad target market according to the brands. Advertising on social media will be aiming at teenagers or young adults; billboard will aim at adults and magazine at both the target