Navigating the
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Navigating the Changing World of Work
Changing World of Work
Introduction...................................................................................................... 3 Demographics / Talent Mismatch......................................................................5 Individual Choice.............................................................................................. 19 Rise of Customer Sophistication.......................................................................31 Technological Revolutions.................................................................................37 Implications to the World of Work..................................................................... 43 Manpower Inc. Research...................................................................................45 About Manpower Inc........................................................................................ 46
Navigating the Changing World of Work
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Introduction
We power the World of Work. We generate power by connecting: • the visions of clients, • the motivations of people, • and what’s now and what’s next in the World of Work. The World of Work trends that we’ve identified are foundational—they’re foundational to how we act, where we invest and where we focus our thought leadership.
3 Navigating the Changing World of Work
Manpower’s pursuit of delivering innovative high-impact workforce solutions to enhance the competitiveness of the organizations and the individuals we serve is anchored in what we know. Based on our local expertise and global reach we know that there is an increasing velocity of change happening every day in the way work is performed. We have identified four megatrends impacting the World of Work. We didn’t stumble upon these trends, but researched them with intense curiosity.
The Demographics and Talent Mismatch is the conundrum that both