Purpose – The purpose of this report is to find out what couse high staff turnover in hospitality industry. And try to solute those problem.
Methodology – The reason of high staff turnover rate divide by three major types, which are individual factors, enterprise factors and industry factors. After explain three types of factors, this report will show some method to solute each problem.
Findings – Company should do something to remain their staff to decrease the damage from high staff turnover rate. Each problem can be fixed by different method.
Practical implications – Staff is the most important source in hospitality industry. With a high turnover in the company, it can be a big damage. So, to be able to remain your staff, can be able to a successful company.
Table of Contents
Executive Summary 1
Table of Contents 2
Introduction 3
The reason of high staff turnover rate in hospitality industry 6
Solution 10
Conclusion 13
Reference list 14
Introduction Nowadays, hospitality industry is the largest industry around the world.
However, the hospitality industry is now facing on a big embarrassment which is the high staff turnover rate. It is a severe problem to the operation of all hotels. First of all, let’s us first find out what is staff turnover rate.
“Employee Turnover is the Percentage of a company's employees who leave during a specified period. Although it is most often expressed at annual turnover rate, the calculation can be done for shorter or longer periods.” (F. John Reh, No date.) Simply speaking it is the rate the company loss their staff. Which is “the number of employees who leave the company within a period of time” divided by “the average number of employees in the company within the same period of time”.
And it is know that there are both good side and bad side of the staff turnover rate. The researcher is going to look through the situation happen in hotel industry and find out