Executive summary
This is the case study about the selection of the motor carrier, that is , as a transportation manager of multinational company ,Mr yu, have to make decision which motor carrier is suitable to their requirements and demand.
First, at the beginning of the report, we analysis the current situation of the 4 carriers based on the navigation, form the navigation, we compare the four carriers in OS&D, schedule reliability, claim processing and special service. As a result, we find that DQ has the best performance during the fast few years.
However, even the DQ has the better performance, to provide the service we expect, high-level requirements should be established. In the part 2, we have listed our criteria. It is not hard to find that DQ and other carrier candidates still have much to improve.
Finally we make a new evaluation and selection system to choose the proper and efficient carriers. At this point, we must make sure that carrier selection is not base upon incestuous thinking that is, in particular, thinking that the carrier market consists only of carriers we have done business with before. From the manager perspective, we make out 8 dimensions which contribute the most in carrier selection. In the basis of dimensions, the process includes scoring, classification negotiating and interviewing.
Table of contents
1. Background……………………………………………3
2. Report analysis………………………………………...3
3. Service standard………………………………………..6
4. New selection system…………………………………..8
Background
Shanghai Shenyan communications Equipment Co, Ltd, was established in 1989, the Sweden-owned enterprise. The total investment was 3.5m.The SY Company had been a leader in communication equipment manufacturing industry since it had developed a new and efficient production line technique. This innovation gave SY Company a competitive advantage in the industry and made its products highly demand. In addition, SY