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The Role of Ict in Banking Operations

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The Role of Ict in Banking Operations
THE ROLE OF ICT IN BANKING OPERATIONS
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY The Nigerian banking system has undergone remarkable changes over the years, in terms of the number of institutions, ownership structure, as well as depth and breadth of operations. These changes have been influenced largely by challenges posed by deregulation of the financial sector, globalization of operations, technological innovations and adoption of supervisory and prudential requirements that conform to international standards (Elumelu, 2005) As at the end of June, 2004, there were 89 deposit money banks operating in the country, comprising institutions of various sizes and degrees of soundness. Structurally, the banking sector was highly concentrated, as the ten largest banks accounted for about 50 percent of the industry’s total assets and liabilities. Most banks in Nigeria had a capitalization of less than $10 million. Even the largest bank in Nigeria had a capital base of about US$240 million compared to US$526 million for the smallest bank in Malaysia. The small size of most of the banks, each with expensive headquarters, separate investment in software and hardware, heavy fixed costs and operating expenses, and with bunching of branches in few commercial centres lead to very high average cost for the industry. This in turn had implications for the cost of intermediation, the spread between deposit and lending rates, and puts undue pressures on banks to engage in sharp practices as means of survival (Soludo, 2004).
At the same time, a lot of structural reforms were observed in the Nigerian banking market. First in the pre-Soludo era of Sanusi, there were a number of significant bank closures, takeover of management and control by the Central Bank of Nigeria (CBN) and the Nigerian Deposit Insurance Corporation (NDIC) as well as an ongoing process of partial consolidation (see Table 1.1.1).
Charles Soludo (CBN Governor) announced a consolidation plan designed to



References: Adedoyin, S., Kolawole, O., and Abiodun, S., Information Technology and Economic Development: Challenges for Nigeria. http://www.cibnigeria.org/research/infotech.htm Adetayo, E (2001): “Guide to writing Business Research” Obafemi Awolowo University Press. Agboola A. A., (2006), Electronic Payment Systems and Tele-banking Services in Nigeria, Journal of Internet Banking and Commerce, http://www.arraydev.com/commerce/jibc/ Agboola, A Agboola, A. A. (2007) ‘Management information System” Asogwa, R Bernado, B., and Douglas, W., (2001), Information technology innovations and commercial banking: A review and appraisal from an historical perspective, Manchester Business School, November 2001. Brynjolfsson, Erik, (1994), Technology 's True Payoff, Informationweek, October 10, pp. 34-36. Brynjolfsson, E., and Hitt, L.M., (2000), Beyond computation: information technology,organizational transformation and business performance,” Journal of Economic Perspectives, 14(4), 23-48. Central Bank of Nigeria, (2003), Guidelines on electronic banking in Nigeria, August 2003. Central Bank of Nigeria (2003), Guidelines on Electronic Banking in Nigeria. Chiemeke, S. C, Evwiekpaefe, A. E., Chete, F. O., (2006), The Adoption of Internet Banking in Nigeria: An Empirical Investigation, Journal of Internet Banking and Commerce, December 2006, vol. 11, no.3, http://www.arraydev.com/commerce/jibc/ Elumelu, T Hitt, L. M., Francis X. F., (1998), Evaluating Investments in Electronic Distribution: The Case of PC Banking, 10 September, 1998 Extended Abstract for WISE ’98. Horst, B., and John, L., (1982), Productivity in banking: Computers spur the advance, monthly labor review, U.S. Bureau of Labor, August 1982 Lucey, T., (1997), Management Information Systems Letts Educational, London, 8th Edition Mandell, Lewis, (1997), Diffusion of EFTS among National Banks: Note, Journal of Money, Credit and Banking Vol. 9, No. 2 (May, 1977), p. 341. Ovia, J. (1997), New Technologies and Performance Enhancement Paper presented at the 13th Annual Bank Directors Seminar Held at Abuja between 17th and 19th of June, 1997. Ovia, J., (2000), From Banking Hall to E-Platform, Financial Standard, January 15, 2000. Shirley, J. H., Sushanta, K. M., (2006), The Impact of Information Technology on the Banking Industry: Theory and Empirics. Stan, M. (1997), Telebanking: The in Thing in Britain, Weekend Concord, Saturday, May 17, 1997. Soludo, C. C. (2004), “Consolidating the Nigerian Banking Industry to meet the Development Challenges of the 21st century”.(Paper) Takeshi, M., (1997), The impact of ICT on economic growth and the productivity paradox. www.wemabank.com/aboutus.htm Yasuharu, U., (2003), The effect of Information System Investment in Banking Industry, First Edition May 2003

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