According to Dubios & Fattore (2009), the goals of the field of public administration are related to the democratic values of improving equality, justice, security, efficiency, effectiveness of public services usually in a non-profit, non-taxable venue; business administration, on the other hand, is primarily concerned with taxable profit. For a field built on concepts (accountability, governance, decentralization, clientele), these concepts are often ill-defined and typologies often ignore certain aspects of these concepts.
Public administration is "centrally concerned with the organization of government policies and programmes as well as the behavior of officials (usually non-elected) formally responsible for their conduct" Many unelected public servants can be considered to be public administrators, including police officers, municipal budget analysts, HR benefits administrators, city managers, Census analysts, and cabinet secretaries. Public administrators are public servants working in public departments and agencies, at all levels of government.
Every public officer charged with the duties of administration must therefore implant in his mind that secrecy breeds suspicion and suspicion erodes public trust. An administrator who has no trust of the public is like an