ON
THE SIX SIGMA WAY
BY
RITURAJ ROY ADITYA GOYAL FOR PRODUCTION PLANNING AND CONTROL (ME C412) 2009A4PS333P 2009A4PS292P
(BIRLA INSTITUTE OF TECHNOLOGY AND SCIENCE, PILANI)
ACKNOWLEDGEMENT
Any accomplishment requires the effort of many people and this work is no different. I would like to acknowledge each and every one whose efforts were indispensible through this medium. I am grateful to everyone who has taken great pains to make this project report a success. I thank, the Almighty, God for the constant blessings, wisdom and good health. I thank my parents, for being a sincere source of moral support through thick and thin. I would specially like to thank Mr. Kuldeep Singh Sangwan, the instructor of this course for his unending guidance and encouragement and being a constant source of support throughout the stages of this report work. I am indeed grateful to him for being there with words of encouragement whenever we looked up to him for help. I would thank my friends who guided me and helped me, as and when required.
TABLE OF CONTENTS
TOPIC
1. Acknowledgement 2. Table of Contents 3. What is Six Sigma 4. History of Six Sigma 5. Mathematical Meaning of Six Sigma 6. Six Sigma Methodologies 7. Implementation of Six Sigma in industries 8. What makes Sig Sigma Work 9. Lean, Kaizen or Six Sigma
PAGE NO.
(i) (ii) 1 2 3 3 7 18 19 20
10. The Synergy effect between Lean and Six Sigma
WHAT IS SIX SIGMA
Six Sigma is a business management strategy, originally developed by Motorola, USA in 1986.Six Sigma became well known after Jack Welch made it a central focus of his business strategy at General Electric in 1995, and today it is widely used in many sectors of industry. Six Sigma at many organizations simply means a measure of quality that strives for near perfection. Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects (driving toward six standard deviations between the mean and the nearest