International Business
Chapter 12
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The Firm as a Value Chain
Primary Activities:
Those activities having to do with creating, marketing and delivering the product to customers and providing support and after-sales service.
Support Activities:
Provide inputs that allow primary activities to occur.
An Efficient Infrastructure:
helps create value and reduce the cost of creating value. © McGraw Hill Companies, Inc.,
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TheThe
Firm
Value
Chain
Firmas as aaValue
Chain
Support activities Organizational infrastructure
Information systems
Human resources
Research and development
Materials management
Manufacturing
Marketing
Primary activities
Figure 12.1
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The Role of Strategy
Strategy:
Actions managers take to attain the goals of the firm. Need to identify and take action that lowers the cost of value creation and/or differentiates the firm’s product through superior design, quality, service, or functionality.
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Profiting from Global Expansion
International firms can:
Earn a greater return from distinctive skills or core competencies.
Realize location economies by dispersing value creation activities to locations where they can be performed most efficiently.
Realize greater experience curve economies, which reduces the cost of value creation.
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Location Economies
Assembly
Parts
Sales
Advertising
Pontiac LeMans
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Design
Parts
Parts
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Caveats
When making location decisions:
Consider trade barriers and transportation costs.
Assess political and economic risks.
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Experience Curve Economies
Learning Effects:
Labor productivity increases over time as