Songphan Choemprayong
A dissertation submitted to the faculty of the University of North Carolina at Chapel Hill in partial fulfillment of the requirements for the degree of Doctor of Philosophy in the School of Information and Library Science.
Chapel Hill 2010
Approved by: Paul Solomon, Advisor Barbara B. Moran Barbara M. Wildemuth Claudia Gollop Laura N. Gasaway
Copyright c 2010 Songphan Choemprayong Some Rights Reserved (This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike 3.0 license.) ii
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Abstract
SONGPHAN CHOEMPRAYONG: The Transition of Worldviews: Collective Information Behavior during the 2006 Thai Coup D’´tat. e (Under the direction of Paul Solomon)
This study explores the way in which people sought and shared information during a socio-political crisis, using the September 19, 2006 coup d’´tat in Thailand as a case e study, where the traditional flow of information and communication was interrupted. Using Chatman’s notion of small world and Merton’s Insider and Outsider conception as major theoretical frameworks, this study particularly focuses on collective information behavior and the roles of insiders and outsiders in this disruptive situation. Exploratory qualitative methods were applied, including document analysis and semi-structured interviews. The document analysis covers coup-related public online documents (i.e., blogs, photos, videos, and Wikipedia entries) created and/or uploaded during September 19 to September 23, 2006. Sense-Making Methodology (SMM), including the MicroMoment Timeline interview approach and SMM question roster, was used to frame the interviews. The interview informants were selected using two methods: eight from extreme case selection (whose content was most visible, commented, viewed, ranked during the coup), and four from a snowball sampling