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The UK Government's New Welfare Support System

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The UK Government's New Welfare Support System
Chidiebere Onwuzurike Mark

4099855

Project Management

349 SAM

Susan Martin

Universal Credit Board, Department for Work and Pensions (DWP)

The UK Government’s New Welfare Reform Project

Universal Tax Credit System

18th November 2013

Content

Report Page

Abbreviations 2
1.0 Executive Summary 3
1.1 Introduction to Report 3
1.2 Brief Background of Project 3

2.0 Project Initiation 4
2.1 Universal Tax Credit Project Initiation 4
2.2 Project Leadership 5
2.3 Universal Credit Leadership 5

3.0 Conclusion 6
3.1 Recommendations 6

Reference 7

Abbreviations

APM – Association for Project Management
CESG – Communications Electronics Security Group
CO – Cabinet Office
DSDM – Dynamic Systems Development Method
DWP – Department for Work and Pensions
HoC CPA – house of Commons Committee of Public Accounts
IA – Internal Audit
LAs – Local Authorities
MPA – Major Projects Authority
NAO – National Audit Office
PMI – Project Management Institute
PwC – Pricewaterhouse Coopers
SGR – Starting Gate Review
SRO – Senior Responsible Owner
UCB – Universal Credit Board

1.0 Executive Summary

This report highlights the propaganda of the UK government and its progressive and regressive efforts towards the delivery of Universal Credit. However, this programme is the UKs biggest IT-based project and as such must be counter-tackled with sophisticated mechanism and systems in order that it might function as originally designated.

1.1 Introduction to Report

Universal Tax Credit is a new benefit system which will consolidate all six means-tested extant benefits and tax credits with a single monthly payment. Primarily, this will be achieved by developing a secure system to calculate and proffer a single monthly payment consisting of a basic personal amount with supplementary



References: APM (2000). Body of Knowledge. 4th ed. Association for Project Management. High Wycombe Association of Project Managers (APM); Body of Knowledge (BoK) Briner et. al. (19960. Project Leadership. 2nd ed. Gower. Aldershot Burke Gardiner, P. (2005). Project Management: Strategic Management Approach. 1st ed. London. Palgrave Progress with Universal Credit Implementation [Accessed 9th November 2013] PMI (2000)

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