The Walt Disney Control Factors
Chris Harper
April 10, 2012 Management and Organization
Dr. Scruton
The Walt Disney Company’s Control Factors
Disney has different types of controls that help their business run efficiently on a daily bases. Two examples of controls are financial and operational. Also, Disney has information systems that play a role within their company. Disney has different managerial innovation practices from encouraging their employees to possess entrepreneurial spirit to their job tasks. In response, Disney has ethical dilemmas that they face from giving employee empowerment to seeing how technology plays a role in managerial practices. Disney may or may not show social responsibility. This leaves to question if Disney an organization that I would want to work for in the future? Using evidence from various sources I will attempt to answer these questions about controls, managerial practices, and accessing whether or not I would want to work for Disney. What does it mean for control to happen inside an organization? For control to be achieved inside an organization there has to be a process of monitoring, comparing, and correcting work performance that is going on inside an organization (Robbins, 487). Control is one of the management functions and it is a very important one. Disney’s process of controlling is done through these main areas “standard work is an in-control process, employees are called “cast” members because they are always “on” [stage], controlled processes require ongoing improvement for them to continue to satisfy customers, attention to details should be a way of life, committing to the message is as important as the message itself” (Free, 2007). This information was taken from the Management Update Conference held at Disney World in Orlando, FL. Miles Free which was an attendee of the conference who wrote an article that explained Disney’s emphasis on control, so through his article he will inform us on what those controls entail. Free states that
April 10, 2012 Management and Organization
Dr. Scruton
The Walt Disney Company’s Control Factors
Disney has different types of controls that help their business run efficiently on a daily bases. Two examples of controls are financial and operational. Also, Disney has information systems that play a role within their company. Disney has different managerial innovation practices from encouraging their employees to possess entrepreneurial spirit to their job tasks. In response, Disney has ethical dilemmas that they face from giving employee empowerment to seeing how technology plays a role in managerial practices. Disney may or may not show social responsibility. This leaves to question if Disney an organization that I would want to work for in the future? Using evidence from various sources I will attempt to answer these questions about controls, managerial practices, and accessing whether or not I would want to work for Disney. What does it mean for control to happen inside an organization? For control to be achieved inside an organization there has to be a process of monitoring, comparing, and correcting work performance that is going on inside an organization (Robbins, 487). Control is one of the management functions and it is a very important one. Disney’s process of controlling is done through these main areas “standard work is an in-control process, employees are called “cast” members because they are always “on” [stage], controlled processes require ongoing improvement for them to continue to satisfy customers, attention to details should be a way of life, committing to the message is as important as the message itself” (Free, 2007). This information was taken from the Management Update Conference held at Disney World in Orlando, FL. Miles Free which was an attendee of the conference who wrote an article that explained Disney’s emphasis on control, so through his article he will inform us on what those controls entail. Free states that
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