The concept of Effective Therapeutic Communication is the anchoring theory for this study. Effective therapeutic communication is the result when certain conditions and principles are achieved, maintained, and understood. Such conditions are: Attitude, Environment, Socio-cultural and Ethnic background, Past experiences, Knowledge, Intersubjectivity, and Interpersonal relationships and perceptions. It becomes a learned process that benefits all of its participants. (Shives, 2008)
There are several key components of affective communication. One such key component is self-awareness. Both the nurses and the client must be aware of the feelings about themselves and others, as well as the feelings about the content of the messages sent a received. Without self-awareness, nurses will find it impossible to establish and maintain therapeutic relationships with patients. (Shyder, 2002)
Peplau’s classic work states that both the nurse and client bring with them unique experiences, beliefs, and expectation regarding interpersonal relationship. Therapeutic interaction afford the nurse and client opportunities to clarify communication and facilitate an optimal state of health. Thus, the nurse must take sufficient time in communicating with patients to achieve effective therapeutic communication. (Deborrah, 2007)
Jurgen Reusch’s theory for communication states that communication has a social matrix defined by perception (how to give meaning), efficiency (structure and timing), appropriateness (under right condition), flexibility (available), and feedback (evaluative action) of both sender and receiver in a communication process. These features must be considered with high importance to ensure effective communication.(Reusch and Bateson, 2008)
Communication involves complex biological processes, psychosocial influences, and developmental milestones that occur with the context of societal and health care trends and an explosion of technological