INTRODUCTION
1.1 BACKGROUND OF THE STUDY
Performance appraisal is a method by which the job performance of an employee is evaluated (generally in terms of quality, quantity, cost, and time) typically by the corresponding manager or supervisor[2]. A performance appraisal is a part of guiding and managing career. It is the process of obtaining, analyzing, and recording information about the relative worth of an employee to the organization. Performance appraisal is an analysis of an employee 's recent successes and failures, personal strengths and weaknesses, and suitability for promotion or further training. It is also the judgment of an employee 's performance in a job based on considerations other than productivity alone.
The department of interior’s performance management policy is designed to document the expectations of individual and organizational performance, provide a meaningful process by which employee can be rewarded for noteworthy contributions to the organization, and provide a mechanism to improve individual/organizational performance as necessary.
To achieve this objectives manager need to identify the organizational goals to be accomplished, communicate individual and organizational goals to employees that support the overall strategic mission and government performance and result act, goals of the department, monitor and evaluate employees performance and use performance as a basis of appropriate personal action including rewarding noteworthy performance and taking action to improve less than successful performance.
Nitol Motors Ltd. is the sole distributor of TATA vehicles in Bangladesh. Nitol Motors Ltd. (Service) is subsidiary organ of Nitol Motors Ltd. The maintenance and warranty of TATA vehicle is given by Nitol Motors Ltd. (Service) division. To provide proper maintenance with adequate customer satisfaction the employees of Nitol Motors Ltd. (Service) should posses required Knowledge, Skill and Ability to
Bibliography: Books: [1] Robert Kreitner, Management, Houghton Miffilin Company, Boston, 2007. [2] Gary Dessler, Human Resource Management, Pearson Education Inc., New Jersy 2006. Internet, web address: [1] http://www.nitolniloy.com.bd/ [2] http://traininganddevelopment.naukrihub.com/ [3] http://ezinearticles.com/ www.perfode.com www.performance-appraisal.com/