Case Analysis Note
A. Major decision issues in this case: 1. How would you position ThoughtWorks to the target of Type A firms? 2. What assumptions about Type A firms underlie the positioning that you propose and how can market research explore the validity of those assumptions?
B. Recommendation / inferences on the major issues, including supporting analysis:
1. Position ThoughtWorks for Type A companies. 2. Position ThoughtWorks as a visionary in technology and delivery in the market.
C. Summary of Analysis (quantitative and qualitative) supporting above recommendations 1. How would you position ThoughtWorks to the target of Type A firms?
Some of the Type A companies are present in current clients of ThoughtWorks due to their fit in the Niche market. Reviewing ThoughtWorks place in the IT consulting market, it is positioning itself as a leader in its success rate with high-risk high reward projects by combining their innovative methods and staff with superior capabilities on technology front.
ThoughtWorks views itself as a leader among its competitors in market for technology savvy projects with mission critical delivery. This is based on its previous success rate, the word of mouth of clients, its current relationship with IT industry analysts, and the growth of Agile Methods in the Global 1000 IT organizations. This is supported by Gartner Consulting ranking ThoughtWorks as a key Niche player and Visionary company, even though it is by far the smallest company among its competitors.
a) Industry: How to position ThoughtWorks for Type A organizations: As per Gartner’s report (Strategic Technology Planning, Picking the Winners, July 9, 2003): “Some industries have a higher-than-average proportion of type A organizations (such as financial services and pharmaceuticals) compared to other, less-aggressive industries (such as retail or manufacturing).”