Thriving on Chaos
Thriving on Chaos
Handbook for a Management Revolution by Tom Peters Copyright © 1987 by Excel/A California Partnership Used by arrangement with Alfred A. Knopf, a division of Random House, Inc. 561 pages
Focus
Leadership & Mgt. Strategy Sales & Marketing Corporate Finance Human Resources Technology & Production Small Business Economics & Politics Industries & Regions Career Development Personal Finance Concepts & Trends
Take-Aways
• The changing world will be unpredictable; companies must learn to "thrive on chaos." • Focus on providing customers with value, rather than on cost-cutting efficiencies. • Get rid of the old assumption that "bigger is better and biggest is best." • Small firms generally are more efficient innovators than big firms. • Successful firms are decentralized, have few organizational layers and are extremely service-conscious. • Provide superior service, with an emphasis on the intangibles, such as friendliness. • Learn to love change and develop an inspiring vision that motivates your people. • Get ideas from everywhere, not only from within your company, but from your competitors. • Bash bureaucracy. • Measure what's important – generally this will guide you to measure less, by measuring only meaningful productivity and results.
Rating
Overall
(10 is best)
Applicability
Innovation
Style
7
9
8
6
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or call us at our U.S. office (954-359-4070) or Switzerland office (+41-41-367-5151). getAbstract is an Internet-based knowledge rating service and publisher of book abstracts. getAbstract maintains complete editorial responsibility for all parts of this abstract. The respective copyrights of authors and publishers are acknowledged. All rights reserved. No part of this abstract may be reproduced or transmitted in any form or by any means, electronic, photocopying, or otherwise, without prior
Handbook for a Management Revolution by Tom Peters Copyright © 1987 by Excel/A California Partnership Used by arrangement with Alfred A. Knopf, a division of Random House, Inc. 561 pages
Focus
Leadership & Mgt. Strategy Sales & Marketing Corporate Finance Human Resources Technology & Production Small Business Economics & Politics Industries & Regions Career Development Personal Finance Concepts & Trends
Take-Aways
• The changing world will be unpredictable; companies must learn to "thrive on chaos." • Focus on providing customers with value, rather than on cost-cutting efficiencies. • Get rid of the old assumption that "bigger is better and biggest is best." • Small firms generally are more efficient innovators than big firms. • Successful firms are decentralized, have few organizational layers and are extremely service-conscious. • Provide superior service, with an emphasis on the intangibles, such as friendliness. • Learn to love change and develop an inspiring vision that motivates your people. • Get ideas from everywhere, not only from within your company, but from your competitors. • Bash bureaucracy. • Measure what's important – generally this will guide you to measure less, by measuring only meaningful productivity and results.
Rating
Overall
(10 is best)
Applicability
Innovation
Style
7
9
8
6
To purchase individual abstracts, personal subscriptions or corporate solutions, visit our Web site at www.getAbstract.com
or call us at our U.S. office (954-359-4070) or Switzerland office (+41-41-367-5151). getAbstract is an Internet-based knowledge rating service and publisher of book abstracts. getAbstract maintains complete editorial responsibility for all parts of this abstract. The respective copyrights of authors and publishers are acknowledged. All rights reserved. No part of this abstract may be reproduced or transmitted in any form or by any means, electronic, photocopying, or otherwise, without prior