“To what extent are a consumers rights protected under the law? Are there any factors that might limit a consumers ability to exercise their rights?”
“To what extent are a consumers rights protected under the law? Are there any factors that might limit a consumers ability to exercise their rights?”
Every day billions of dollars are spent on everyday items such as cars and clothes and with so many transactions occurring it is important we have laws to protect us. Everything we buy has its own contract containing either or both of implied or expressed term. The Implied terms may be in form of certain conditions or warranties and without implied terms both parties could not enter into the agreement. Companies like Consumer Affairs Victoria helps consumer if they are not satisfied with the terms of their contract. Consumer’s rights are covered under The Goods Act 1958 and the fair trading act 1999. Having such acts protects consumers against unfair trading practice and cover consumers in a large extent.
Consumers are also protected by express warranties these warranties are given by the seller or manufacturer in addition to the terms of the contract. These could include ‘money back if not completely satisfied. These warranties are generally found in the paperwork that goes with a sale or contract of service.
Refunds and exchanges are another form to protect consumers. When an implied condition is broken the seller may offer to repair the goods or exchange them. Consumers have the right to insist on a refund and this choice lies with the purchaser not the seller or manufacturers. Refunds are the consumer’s choice as consumers are protected to a greater extent and these rights are protected under the law.
Although consumers are protected there are factors that can limit a consumer ability to exercise these rights. Warranty cards can often give off the wrong impression; many people think that the card will not need to be returned, although if the warranty offers addiontal promises it is important these cards are returned. Although the law has changed to offer consumers great protection, the responsibilities of
Every day billions of dollars are spent on everyday items such as cars and clothes and with so many transactions occurring it is important we have laws to protect us. Everything we buy has its own contract containing either or both of implied or expressed term. The Implied terms may be in form of certain conditions or warranties and without implied terms both parties could not enter into the agreement. Companies like Consumer Affairs Victoria helps consumer if they are not satisfied with the terms of their contract. Consumer’s rights are covered under The Goods Act 1958 and the fair trading act 1999. Having such acts protects consumers against unfair trading practice and cover consumers in a large extent.
Consumers are also protected by express warranties these warranties are given by the seller or manufacturer in addition to the terms of the contract. These could include ‘money back if not completely satisfied. These warranties are generally found in the paperwork that goes with a sale or contract of service.
Refunds and exchanges are another form to protect consumers. When an implied condition is broken the seller may offer to repair the goods or exchange them. Consumers have the right to insist on a refund and this choice lies with the purchaser not the seller or manufacturers. Refunds are the consumer’s choice as consumers are protected to a greater extent and these rights are protected under the law.
Although consumers are protected there are factors that can limit a consumer ability to exercise these rights. Warranty cards can often give off the wrong impression; many people think that the card will not need to be returned, although if the warranty offers addiontal promises it is important these cards are returned. Although the law has changed to offer consumers great protection, the responsibilities of