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Tohonka

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Tohonka
AN EVALUATION OF THE OPERATIONS OF TOHONKA MOTORS–BACOLOD
Acknowledgement
First of all, we would like to thank our Almighty God for giving us wisdom and knowledge for making this study possible. To our dear parents, for their generosity and support to make this study possible. To Ms. Annabelle Alova, our Management Research Instructor, for giving us the chance to accomplish this study, for her patience and guidance as well as for her suggestions and recommendations and for giving us this wonderful experience from which we have learned a lot.
To Ms. Tiffany Khia, our Management Research Adviser , for the patience and guidance to accomplish this study.
To Mr. Boy Corona as well as to Mañoso Family, for the warm accommodation, for providing us place to work with, and for providing us food to eat.
To Dr. Ernesto Palanca and Ms. Juvy Pepello, for accommodating us and being our first company as our choice in our research.
To Ms. Rosme Bacong, for being our respondent who shared her time, openly answered our questions and for sharing with us the knowledge about car dealership.
To Ms. Dessa Marie Medina, Mr. Edmark Rustico and Mr. Ernesto Suplido, for validating our interview guide.
To our classmates and friends, for their unveiling support and for boosting our spirits to finish our study.

AN EVALUATION OF THE OPERATIONS OF TOHONKA MOTORS–BACOLOD
Table of Contents
List of Figures Figure 1 The Conceptual Framework of the study 4
List of Tables Table 1 Operations of Tohonka Motors – Bacolod 17 Table 2 Operations of the Selected Competitors 19 Table 3Tohonka Motors’ Practices compared to its Competitor 21 Table 4 Operational Problems of Tohonka Motors – Bacolod 23 Table 5 SWOT Analysis of Tohonka Motors – Bacolod 24
Chapter 1 Introduction 1 Statement of the



References: Longenecker, J., Moore, C., Palich, W., & Petty, J., (2012). Small business management: An entrepreneurial emphasis (15th ed.) Summers, D. (2009). Quality management: Creating and sustaining organizational effectiveness Summers, D. (2009). Quality management: Creating and sustaining organizational effectiveness(2nd ed.) Waters, D. (2009). Supply chain management: An introduction to logistics. New York, NY: Palgrave Macmillan. Stanley, L. & Wisner, J. (2008). Process management: Creating value along the supply chain. Evans, J. & Lindsay, W. (2005). The management and control of quality (6th ed.). USA: Thomson Learning Inc. Essemucho, A. (2008, March 10). Examples of management system. Retrieved from http://www.oppapers.com/essays/Examples-Management-System/134924 Nahmias, S. (2009). Production and operations analysis (6th ed.). New York, NY: McGraw- Hill/Irwin. Hilton, R. & Platt, D. (2011). Managerial Accounting:Creating value in a global business environment

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