TOP TEN AIRLINES WORLDWIDE
The following airlines listed below are from the result of an online survey questionnaire about the passenger’s experience with the airlines on the ground and onboard, during a 10-month period; The survey measures passenger satisfaction across more than 40 key performance indicators of airline front-line product and service - including check-in, boarding, onboard seat comfort, cabin cleanliness, food, beverages, in flight entertainment and staff service. The Survey covered over 200 airlines, from the largest international airlines to smaller domestic carriers
“The World Airline Awards” are a primary benchmarking tool for Passenger Satisfaction levels of airlines throughout the world, delivering a unique survey format based on analysis of business and leisure travelers, across all cabin travel types (First Class, Business Class, Premium Economy Class and Economy class passengers).
The results shown below show the final Global Airline Rankings in the 2013 World Airline Awards plus the history of these airlines.
1. Emirates
On 25th October 1985, Emirates flew its first routes out of Dubai with just two aircraft—a leased Boeing 737 and an Airbus 300 B4. Then as now, their goal was quality, not quantity, and in the years since taking those first small steps onto the regional travel scene, Emirates has evolved into a globally influential travel and tourism conglomerate known the world over for their commitment to the highest standards of quality in every aspect of their business.
Though wholly owned by the Government of Dubai, Emirates has grown in scale and stature not through protectionism but through competition—competition with the ever-growing number of international carriers that take advantage of Dubai’s open-skies policy. Not only do they support that policy, but they see it as vital to maintaining their identity and competitiveness. After