Tourism Marketting

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Tourism Marketting

Human resources management in Travel and tourism
Human resources management in Travel and tourism
2012
Mohamed Rafeek Mohamed Nirose. ID(R1112115251)
Williams College
1/1/2012
2012
Mohamed Rafeek Mohamed Nirose. ID(R1112115251)
Williams College
1/1/2012

Contends
Introduction 1
Task 01 2
Understand human resource management. 3 1.1 Analyse the role and purpose of human resource management in a selected service industry 4

1.2 Justify a human resources plan based on an analysis of supply and demand for a selected
Service industry business 6
Task 02
Understand the effect of employee relations and employment law on service Industries business. 2.1 Assess the current state of employment relations in a selected service industry. 8
2.2 Discuss how employment law affects the management of human resources in a Selected service industry business Task 03
Understand the recruitment and selection process. 10

3.1 Discuss a job description and person specification for a selected service industry job 11
3.2 Compare the selection process of different service industries business. 12

Task 04

Understand training and development in service industries business. 13 4.1 Assess the contribution of training and development activities to the effective
Operation of a selected service industry. 14 Conclusion and Recommendation References

Introduction
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